Account Manager - Sales Support

Daisy Corporate Services Trading Limited; Nelson; On-site; GBP 24,000; Full time

Job summary

A leading company in the telecom industry seeks an Administrative Support professional to assist sales teams in Nelson, UK. The role includes generating contracts, managing communications, and ensuring accurate reporting. Competitive salary and benefits are included, fostering a culture of growth and recognition.

Benefits

Professional development

Eye care vouchers

Access to retailer discounts

Birthday day off

Salary pension scheme

Qualifications

• Able to work independently and as part of a team.
• Keen eye for detail and diligent work checking.
• Used to working on internal CRM systems.

Responsibilities

• Providing administrative support to sales colleagues.
• Monitoring communications channels and updating CRM.
• Processing sales orders and providing billing insights.

Skills

Attention to detail

Effective communication

Self-learning

Tools

Microsoft Office 365

CRM systems

Job description

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Location:

Nelson, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

42df4802aead

Job Views:

56

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Job Description

Salary: £23,809.50 per annum
Location: Nelson
Working Hours: Flexible between 08:30am – 17:30 Monday to Friday (37.5 hours flexible start & finish over 5 days)

To provide administrative support to sales colleagues, generating contracts, sourcing contractual documentation to calculate termination fees / renewal dates and costs as well helping with the placement and completion of customer contracts.

Producing reports and updates for business analysis and assisting with the quality control checks for the departments. Supporting a desk and field team ensuring information is accurately relayed and reported.

Responsibilities:

• Monitoring communications channels and updating CRM with information
• Sending contracts out via e-signature and processing sales orders
• Providing billing and account insight reports for sales agents
• Resolving issues on contract queries or rejected orders
• Completing QA checks ensuring compliance with process
• Updating sales performance and reports
• Working with affiliated Daisy brands, communicating and sharing confidential information
• Working as part of a team against agreed framework, SLA’s and KPI’s
• Communication with customers will occasionally be required to clarify information available
• Carry out any ‘ad hoc’ assignments as and when required.

Qualifications

• Able to work independently and as part of a team
• Keen eye for detail and ability to check own work diligently
• Knowledge of Microsoft Office 365 including Outlook, Word and Excel
• Ability to communicate effectively with internal and external customers
• Keen to self-learn and develop skills
• Used to working on internal CRM systems and databases

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted asthe UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married
• Auto enrolment following probation into a salary pension scheme
• Access to exclusive offers on a range of Daisy products