Account Manager (Replacement)

Space Executive; City Of London; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading B2B Payments business seeks an experienced account manager to oversee a portfolio of mid-market and enterprise clients. You will lead onboarding and relationship development while acting as the primary contact for card issuing and FX services. Ideal candidates have experience in payments and strong communication skills. This role is based in City Of London.

Qualifications

• Experience in account management or customer success within payments, FX, or financial services.
• Strong understanding of card issuing and treasury products.
• Excellent communication and relationship-building skills.
• Proactive, commercially minded, and comfortable managing multiple stakeholders.

Responsibilities

• Manage a portfolio of mid-market and enterprise clients across financial services, travel, and ecommerce.
• Lead onboarding, relationship development, and upsell opportunities.
• Act as the primary point of contact for card issuing products and FX services.
• Work cross-functionally with product and operations to ensure client success.

Skills

Account management

Customer success

Communication skills

Relationship-building

Job description

Company Overview

Our client is an established, PE-backed B2B Payments business, specialising in helping businesses streamline their payments, currency management, and broader financial operations. Their mission is to deliver smart, accessible solutions that empower businesses to operate more efficiently and expand globally. With a strong focus on customer-centricity and technology-driven innovation, they work with a wide range of companies across multiple sectors.

Following continued growth, they are now hiring across their account management function to support growth across financial services, travel, and E-commerce. Known for its innovative card issuing and treasury solutions, the company offers a collaborative and customer-centric culture.

Roles & Responsibilities

• Manage a portfolio of mid-market and enterprise clients across financial services, travel, and ecommerce.
• Lead onboarding, relationship development, and upsell opportunities.
• Act as the primary point of contact for card issuing products and FX services.
• Work cross-functionally with product and operations to ensure client success.

About You

• Experience in account management or customer success within payments, FX, or financial services.
• Strong understanding of card issuing and treasury products.
• Excellent communication and relationship-building skills.
• Proactive, commercially minded, and comfortable managing multiple stakeholders.