Account Manager - Public Sector

Computacenter; Manchester; On-site; GBP 40,000 - 80,000; Full time

Job summary

An exciting opportunity awaits in the Public Sector Division for an Account Manager. This role involves managing relationships with some of the largest UK Public Sector clients, positioning the firm as a strategic supplier in Local Government and Healthcare. You will be part of a driven team focused on success, with clear career progression and access to exciting events and incentives. Your responsibilities will include driving sales, resolving customer queries, and building strong relationships across multiple levels. If you’re ready to take your career to the next level in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Proven track record as an Account Manager and in Business Development.
• Experience with public sector clients, particularly in Healthcare and Local Government.

Responsibilities

• Manage customer relationships to drive complex services and solutions sales.
• Close deals of varying complexity while maximizing profitability.

Skills

Account Management

Business Development

Relationship Building

Customer Expectation Management

Negotiation Skills

Commercial Acumen

Financial Acumen

Legal Acumen

Job description

Location: UK - Manchester, UK - Manchester | Job-ID: 212344 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances

Life on the team

An exciting opportunity has arisen at Computacenter within our Public Sector Division for an Account Manager. In this role, you'll collaborate with colleagues to manage some of the largest UK Public Sector clients while helping position Computacenter as a recognised Strategic Supplier to both Local Government and Healthcare industry.

You’ll be part of a driven, results-oriented team that thrives on success and collaboration. Beyond the fantastic earning opportunities, you’ll have a clear career progression path, as well as access to exciting events and incentives throughout the year.

What you’ll do

• Manage customer relationships to drive complex services and solutions sales, maximizing profit.
• Own sales documentation and methodologies to facilitate the sales process.
• Work with relevant resources and management to ensure solutions align with customer needs.
• Close deals of varying complexity, seeking opportunities to maximize profitability.
• Address and resolve customer queries to enhance satisfaction.
• Take accountability for all operational transactions, ensuring full ownership of the customer experience.
• Build strong, long-term customer relationships across multiple levels and opportunities.
• Identify a range of sales opportunities and campaigns across different customer segments.

What you’ll need

• Proven track record as an Account Manager and in Business Development.
• Experience in selling to public sector clients, particularly in Healthcare and/or Local Government (including experience with tender processes).
• Strong relationship-building skills across various levels of customers and opportunities.
• Excellent customer expectation management abilities.
• Solid understanding of Computacenter’s Solutions offerings, with a basic understanding of services.
• Commercial, financial, and legal acumen.
• Strong negotiation and influencing skills across diverse customer organizations.
• Ability to resolve significant customer issues while driving business growth.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.