Account Manager (Public Sector)

MHR; Gildersome; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Training courses

24/7 GP access

Additional holiday days

Enhanced Family leave

My MHRewards discounts

Recognition program

Referral bonus

Social events

On-site restaurant

Private medical/dental

Job summary

MHR is seeking an Account Manager to expand relationships with Public Sector customers, selling cloud-based HR, Payroll and Finance solutions and shaping strategic conversations with senior stakeholders.

You will join a high-performing team focused on building long-term partnerships, understanding customer priorities, and driving transformation across HR, Payroll and Finance. The role offers a clear progression path and a collaborative culture.

Qualifications

• Ambitious commercial professional with a track record in cloud software sales, particularly across HR, Payroll or Finance.
• Build trusted C-level relationships and lead strategic customer conversations.
• Commercially driven and confident influencing senior stakeholders.

Responsibilities

• Build trusted relationships with senior stakeholders, develop joint vision roadmaps, identify and develop new commercial opportunities.
• Position and articulate value of MHR's HR, Payroll and Finance solutions to Public Sector customers.
• Collaborate with Customer Success and Sales to deliver outcomes and maximise ROI for customers.

Job description

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

Your Career

At MHR, we’re growing our Account Management team to strengthen and expand our relationships with customers across the Public Sector. This is an exciting opportunity for an ambitious commercial professional with a track record in cloud software sales, particularly across HR, Payroll or Finance, to take the next step in their career. You’ll build trusted C-level relationships, lead strategic customer conversations and identify opportunities that deliver genuine value. If you’re commercially driven, confident influencing senior stakeholders and motivated by helping customers achieve more, we want to hear from you.

Your Team

You’ll join a high-performing, collaborative Account Management team focused on building long-term partnerships with our Public Sector customers. Working closely with customer leadership teams, Customer Success, Sales and internal subject matter experts, you’ll play a key role in understanding customer priorities and shaping solutions that support their strategic goals. Together, you’ll help organisations navigate change, unlock greater value from their technology and drive transformation across HR, Payroll and Finance.

Your Impact

As an Account Manager, you’ll be at the heart of our customer relationships, acting as a strategic partner and helping customers get the most value from their relationship with MHR. You’ll build trusted relationships with senior stakeholders, develop joint vision roadmaps, identify and develop new commercial opportunities, and position MHR’s solutions around customer needs and strategic priorities. You’ll also maintain strong customer advocacy, ensure accurate Salesforce management, engage with customers regularly through visits every 90 days, and work closely with Customer Success and wider teams to resolve challenges, maximise ROI and deliver long-term customer success.

Benefits To Support You Personally And Professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.