Account Manager – Professional Services

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Account Manager – Professional Services, London

Client:

10Pearls

Location:

London, United Kingdom

EU work permit required:

Yes

Job Reference:

26216986e7b8

Job Views:

4

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

The Account Manager is responsible for growing revenues in new and existing clients by positioning our services and capabilities to solve their operational technology challenges.

You will be responsible for the entire lifecycle, from initial Lead, through Opportunity and Bid to Contract Revenue and Renewals.

You will build strong, trusted relationships with client stakeholders and work with one or more Programme and Project Managers to ensure client satisfaction and use this to identify and pursue growth opportunities.

Key Responsibilities:

1. Build and execute client account plans.
2. Own and drive the entire Lead to Contract to Invoice and Contract Renewal processes.
3. Manage key client relationships, from operational management to C-level decision-makers and buyers.
4. Identify and complete competitor assessment as part of client account planning and opportunity and bid management processes.
5. Working with client stakeholders, help them build compelling business cases for our programmes and managed services.
6. Accurate sales, revenue, cash and margin forecasting for your accounts.
7. Grow and manage a portfolio of client accounts, achieving revenues of circa £2m to £5m, depending on your experience and level.

Key Competencies:

1. Strategic and business acumen.
2. Able to understand the value for the clients and ensure contract margins at the same time.
3. Good understanding of technologies that impact IT and Network management organisations.
4. Strong customer focus, creating and delivering win-win approaches.
5. Relationship building – establishing trusted relationships quickly and maintaining long-term close relationships.
6. Excellent written and spoken communication.
7. Self-starter and able to work on own initiative.

Personal Attributes:

1. Curiosity: Learn about high technology environments and present solutions that meet clients’ needs.
2. Integrity: Always seek to do the right thing by the client.
3. Drive: Demonstrate the drive to challenge yourself and maximize potential in client accounts.
4. Problem-Solving: Show energy and capability to overcome obstacles.
5. Resilience: Overcome rejections and learn from mistakes.
6. Self-awareness: Recognize and improve your behavior in interactions with clients and colleagues.
7. Emotional IQ: Understand and empathize with client stakeholders.

Key Requirements:

1. Educated to degree level or equivalent professional experience.
2. Minimum of 3 years’ experience selling professional services into high technology environments.
3. Candidates must have an existing right to live and work in the UK.