Account Manager (Portfolio)

Churchill Group; City Of London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading cleaning service provider is seeking a Cleaning Account Manager to oversee a pool of sites across London's City and West End. This role involves maintaining client relationships, managing a team to ensure high-quality cleaning standards, and adhering to health and safety regulations. The ideal candidate will have strong leadership skills, experience in financial management, and a collaborative approach with both team members and clients.

Benefits

Employee Ownership

Life assurance cover

Company sick pay

24/7 GP access

Two paid volunteering days

Exclusive perks and discounts

Ongoing training and development

Wellbeing & Inclusion initiatives

Recognition and rewards programs

Qualifications

• Strong leadership and motivational skills.
• Experience with financial forecasting and budgeting.
• Working knowledge of Health and Safety systems in the cleaning industry.

Responsibilities

• Maintaining strong client relationships with high levels of satisfaction.
• Carrying out reports and audits as required.
• Ensuring health and safety procedures are followed.

Skills

Excellent communication and people management skills

PowerPoint and Excel skills

Strong leadership and motivational skills

Experience with financial forecasting, budgeting, and analysis

Working knowledge of Health and Safety systems

Experience working with commercial clients

Job description

Overview

Hybrid, with travel to London client locations as required. Salary: £30,000 to £35,000 per annum.

Supporting on small to medium corporate cleaning contracts in London. We are seeking a Cleaning Account Manager to oversee a pool of sites across London’s City and West End. This role would suit a people-focused Manager who can motivate their team to maintain high-specification cleaning standards. It’s specifically designed for organisations for whom a higher standard of care and finish really matters – because the way their environment looks and feels is important to their business. The position sits under our Portfolio division.

As a Cleaning Account Manager, you’ll be:

• Maintaining strong client relationships with high levels of satisfaction
• Carrying out ad-hoc activities such as reports and audits
• Holding regular contract and specification review meetings with the client
• Being responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth

As a Cleaning Account Manager, you’ll have:

• Excellent communication and people management skills
• PowerPoint and Excel skills
• Strong leadership and motivational skills, with the ability to work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Experience working with commercial clients previously would be highly desirable

You’ll be someone who works collaboratively with your team and builds a strong bond with your clients. In exchange, we’ll provide an inclusive and empowering culture where you’ll receive the training and development opportunities that allow you to grow and progress your career.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• Life assurance cover
• Company sick pay
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.

Please note: a basic DBS check is required for this role.