Account Manager - Pharmaceutical Insights & Analytics

Freshminds Interim; City Of London; On-site; GBP 50,000; Full time

Job summary

A fast-growing AI-driven analytics company is seeking an experienced Account Manager to enhance client success in supporting global pharmaceutical leaders. This pivotal role involves leading client onboarding, optimizing product adoption, and ensuring effective relationship management while collaborating with various teams. Ideal candidates will have a proven track record in Account Management, especially within pharma or biotech, and strong communication skills. The position offers a hybrid work environment with competitive compensation.

Qualifications

• Proven experience in Account Management, ideally in pharma or biotech.
• Strong communication and presentation skills with senior stakeholders.
• Ability to manage client lifecycles end-to-end in a fast-paced environment.

Responsibilities

• Lead client onboarding, engagement, and ongoing relationship management.
• Drive product adoption, monitor usage, and identify upsell opportunities.
• Collaborate with cross-functional teams to ensure timely and high-quality delivery.
• Manage contract renewals and ensure long-term client satisfaction.

Skills

Account Management

Communication Skills

Presentation Skills

Client Relationship Management

Tools

Microsoft Office

Job description

A fast-growing AI-driven analytics company supporting global pharmaceutical leaders is looking for an experienced Account Manager to join their Customer Operations team. This is a pivotal role in delivering client success and enhancing the value of AI-powered insights for commercial and medical teams.

Responsibilities

• Lead client onboarding, engagement, and ongoing relationship management
• Drive product adoption, monitor usage, and identify upsell opportunities
• Collaborate with cross-functional teams to ensure timely and high-quality delivery
• Manage contract renewals and ensure long-term client satisfaction

Requirements

• Proven experience in Account Management, ideally in pharma or biotech
• Strong communication and presentation skills with senior stakeholders
• Ability to manage client lifecycles end-to-end in a fast-paced environment
• Proficiency in Microsoft Office; fluency in English (additional language a plus)

Details

• Contract Type:Full-time
• Salary: £50,000
• Location: Hybrid - minimum 2 days per week in central London office
• Start Date: ASAP
• Travel: Some travel may be required based on client needs