Account Manager (Maternity Cover)

JR United Kingdom; Ipswich; Remote; GBP 30,000 - 35,000; Full time

Job summary

A leading digital solutions provider seeks an Account Manager (Maternity Cover) to support public sector clients. This fixed-term role involves managing client accounts, ensuring compliance, and fostering relationships, with remote work flexibility until August 2026.

Benefits

Private Medical Insurance via BUPA

Employee Assistance Programme

28 days holiday plus additional days

Qualifications

• At least one year in an Account Manager or similar role.
• Experience managing multiple accounts and growing relationships.
• Ability to explain technical matters to non-technical clients.

Responsibilities

• Managing work requests and liaising with designers and developers.
• Supporting client communications and coordinating with Project Managers.
• Developing new client relationships and tracking sales metrics.

Skills

Organizational Skills

Communication Skills

Multitasking

Self-motivated

Tools

Microsoft 365

Google Docs

Hubspot CRM

Job description

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Account Manager (Maternity Cover), Ipswich

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EU work permit required:

Yes

Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

We are looking for an Account Manager (Maternity Cover) to join the focusgov team and help us create great digital services that will positively impact vulnerable people's lives. Please note this is a fixed-term contract providing maternity cover until the end of August 2026.

We are a leading provider of digital solutions and transformation services within social care, working with over forty local authorities. Our projects include the Care Leavers App and initiatives for those with special educational needs and disabilities, and children in care. It's an exciting time with innovative work happening.

We seek an experienced Account Manager to build excellent relationships with public sector clients. Key responsibilities include managing work requests, liaising with designers and developers, supporting client communications, coordinating with Project Managers, developing new client relationships, tracking sales metrics, and ensuring compliance with ISO procedures.

Ideal candidates will have:

• At least one year in an Account Manager or similar role within digital, marketing, or software development environments.
• Experience managing multiple client accounts and growing client relationships.
• Strong organizational skills, multitasking, and prioritization abilities.
• Excellent communication skills, able to explain technical matters to non-technical clients.
• Proficiency with Microsoft 365, Google Docs, and project management tools.
• Self-motivated with enthusiasm for working in an innovative team serving vulnerable populations.

Additional advantageous skills include:

• Experience with Hubspot CRM.
• Knowledge of digital project lifecycle, UX, accessibility, or web development processes.
• Experience working with the public sector.

This role is home-based/remotely based within the UK, with optional team meetups a few times a year. The contract runs until August 2026, with potential extension based on performance and trading conditions.

Benefits include:

• Salary between £30k and £35k depending on experience.
• Private Medical Insurance via BUPA.
• Employee Assistance Programme and Wellbeing Strategy.
• Mental Health First Aiders and training opportunities.
• 28 days holiday plus additional days for birthdays, Christmas, and New Year.

A detailed job description is available for this role.