Account Manager, London Area

LA PRAIRIE GROUP; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established luxury skincare brand is on the lookout for passionate Account Managers to join their flagship stores in London. This exciting opportunity allows you to engage with customers, implement effective business strategies, and enhance their skincare experience. As an Account Manager, you'll be responsible for achieving sales targets, conducting skincare consultations, and organizing promotional events. With a focus on exceptional customer service and a passion for beauty, you'll play a pivotal role in driving brand loyalty and expanding the customer base. Join a forward-thinking company that values your contributions and offers a competitive salary, generous holiday allowance, and unique perks to elevate your career in the luxury beauty industry.

Benefits

Competitive salary and commission scheme

33 holiday days

Long Service Awards

Free product on new launches

Contributory pension scheme

Employee referral bonuses

Annual performance reviews

Qualifications

• Experience in providing high-quality skincare treatments.
• Ability to achieve sales targets and implement business plans.

Responsibilities

• Achieve sales using La Prairie's selling guidelines.
• Set and monitor weekly and monthly sales targets.
• Organize external events to generate business.

Skills

Customer Experience

Sales Skills

Skincare Consultation

Event Organization

Education

NVQ Level 3 in Beauty Therapy

Job description

Are you passionate about luxury skincare and exceptional customer experience? We're hiring!

Due to an expansion, La Prairie is looking for dynamic Account Managers for key London flagship stores in early 2025. We would love to hear from candidates who are considering their next move in luxury beauty and would like to be considered for any future Account Manager vacancies.

Our Account Managers have varied roles, with specific responsibility for implementing effective weekly business plans and working towards maximizing retail performance targets. Successful candidates will have the opportunity to work with our incredible existing clients while also working towards recruiting new customers to the brand. Depending on the location, you will have the chance to utilize our beauty room to enhance the customer experience and host on/off counter events.

Main Responsibilities:

1. To achieve sales by using La Prairie's selling and training guidelines.
2. Set weekly and monthly targets for the team and counter.
3. Traffic stop with 'new' launches or marketing-focused promotions.
4. Listen and identify customer needs.
5. Invite every customer to sit down and have a skincare consultation.
6. Proactively organize external events to generate business.
7. Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines.

Applicants for this position must be able to demonstrate the following skills and experience:

1. NVQ level 3 in Beauty Therapy (not essential but desired).
2. Experience of providing high quality skincare treatments to clients.

In return, La Prairie offers:

1. A competitive salary and discretionary commission scheme.
2. 33 holiday days (including bank holidays).
3. Long Service Awards starting with 3 years' service.
4. A free product to try every time there is a new launch.
5. Contributory pension scheme - 5% employer contribution.
6. Employee referral bonuses.
7. Annual performance reviews so you know your La Prairie career is going in the right direction.