Account Manager, London Area

La Prairie; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury skincare brand is expanding and seeking dynamic Account Managers for flagship stores in London. Successful candidates will be responsible for achieving sales goals, enhancing customer experience through skincare consultations, and working with premium clients in a vibrant retail environment. Join La Prairie for a rewarding career with competitive salary, generous holiday allowance, and opportunities for professional growth.

Benefits

Competitive salary and discretionary commission

33 holiday days including bank holidays

Long Service Awards after 3 years

Free products with new launches

Contributory pension scheme - 5% employer contribution

Annual performance reviews for career growth

Qualifications

• Experience in providing high-quality skincare treatments is desired.
• Strong sales skills with demonstrated ability to achieve targets.

Responsibilities

• Achieve sales through La Prairie’s selling guidelines.
• Set and manage targets for the team.
• Organise external events to drive business.

Skills

Customer Service

Sales Achievement

Skincare Consulting

Education

NVQ level 3 in Beauty Therapy

Job description

Social network you want to login/join with:

Are you passionate about luxury skincare, and exceptional customer experience? We're hiring!

Due to an expansion, La Prairie is looking for dynamic Account Managers for key London flagship stores in early 2025. We would love to hear from candidates who are considering their next move in luxury beauty and would like to be considered for future Account Manager vacancies.

Our Account Managers have varied roles, with specific responsibility for implementing effective weekly business plans and working towards maximising retail performance targets. Successful candidates will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. Depending on the location, you will have the chance to utilise our beauty room to enhance the customer experience and also host on/off counter events.

Main responsibilities

To achieve sales by using La Prairie’s selling and training guidelines.

1. Set weekly and monthly targets for the team and counter
2. Traffic stop with ‘new’ launches or marketing-focused promotions
3. Listen and identify customer needs
4. Invite every customer to sit down and have a skincare consultation
5. Proactively organise external events to generate business
6. Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines

Applicants for this position must be able to demonstrate the following skills and experience:

• NVQ level 3 in Beauty Therapy (not essential but desired)
• Experience of providing high-quality skincare treatments to clients

In return, La Prairie offers:

• A competitive salary and discretionary commission scheme
• 33 holiday days (including bank holidays)
• Long Service Awards starting after 3 years’ service
• A free product to try with each new launch
• Contributory pension scheme – 5% employer contribution
• Annual performance reviews to support your career growth at La Prairie