Account Manager - London

ESS; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading hospitality provider in London is seeking an experienced Account Manager to oversee operations at a prestigious site near Marylebone Station. Responsibilities include full P&L ownership and leading a high-performing team in delivering premium service. Candidates should be financially astute with experience in complex hospitality settings. The role offers a comprehensive benefits package and opportunities for career advancement.

Benefits

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness classes

Discount sharing

Qualifications

• Experienced in contract catering, luxury F&B, or complex hospitality operations.
• Financially astute and commercially aware.
• Confident leader who thrives on building strong teams.

Responsibilities

• Full P&L ownership, forecasting, and financial reporting.
• Lead, develop, and inspire a high-performing hospitality team.
• Champion a five-star service culture across all outlets.
• Ensure a front-of-house experience that reflects the client's premium brand.
• Oversee event planning and delivery.

Skills

Leadership

Client engagement

Financial acumen

Problem-solving

Team building

Job description

Overview

Account Manager - London

Are you ready to take the lead on one of London's most exciting workplace hospitality operations?

We're looking for a dynamic, high-performing Account Manager to head up a prestigious hospitality site within a major professional services HQ near Marylebone Station. This is a rare opportunity to shape a hospitality experience from the ground up - combining leadership, client engagement, and premium service delivery in a fast-paced, corporate setting.

What You'll Be Leading

• A vibrant caf serving over 1,200 coffees daily
• A bustling restaurant with 600+ covers for breakfast and lunch
• VIP meeting room hospitality with white-glove service
• An exclusive 6th-floor terrace hosting after-hours events
• A professional front-of-house & reception team ensuring seamless guest arrival and client support

Your Responsibilities

• Full P&L ownership, forecasting and financial reporting
• Lead, develop, and inspire a high-performing hospitality team
• Champion a five-star service culture across all outlets
• Ensure a front-of-house experience that reflects the client's premium brand
• Oversee event planning and delivery
• Be proactive, solutions-focused, and unflappable under pressure

Who You Are

• Experienced in contract catering, luxury F&B, or complex hospitality operations
• Financially astute, commercially aware, and client-focused
• A confident leader who thrives on building strong teams and lasting relationships

Monday to Friday, with occasional evening events. Based just moments from Marylebone Station.

Ready to lead something exceptional? Apply now.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0210/42121001/52748169/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!