Account Manager- Laura Mercier- John Lewis Kingston- 30 Hours

ORVEON; Kingston upon Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global beauty company is seeking a passionate sales professional for a permanent position in Kingston upon Thames. The ideal candidate thrives in a customer-focused environment, has proven sales experience, and possesses exceptional artistry skills. Key benefits include competitive pay, a generous employee discount, and various support programs. Join a team dedicated to inclusivity and personal development.

Benefits

50% discount on products

Up to £800 worth of free products annually

Enhanced maternity and adoption leave

Cycle to Work scheme

Career development opportunities

Access to emotional support networks

Qualifications

• Proven track record in a sales-based role with a focus on customer experience.
• Passion for beauty and self-expression.
• Flexible and willing to work retail hours.

Responsibilities

• Deliver standout customer experiences and exceed sales goals.
• Mentor and develop team members.
• Embrace retail challenges and dynamics.

Skills

Sales experience

Creativity in beauty artistry

Relationship-building

Mentoring and coaching

Resilience and problem-solving

Education

Formal qualification in beauty artistry

Job description

Location/ Store: John Lewis Kingston
Number of days / hours per week: 4 days / 30 hours
Contract Type: Permanent
Report To: Area Sales Manager

We'd love to meet you if you have:

• A proven track record in a sales-based role, where exceeding goals and delivering standout customer experiences is second nature.
• An unstoppable entrepreneurial spirit; you thrive on challenges, embrace ambition, and are driven by the thrill of smashing targets.
• A deep passion for beauty and self-expression, with a heart for making every individual feel seen, celebrated, and confident.
• Exceptional artistry skills, ideally backed by a formal qualification, allowing you to craft beauty with precision, creativity, and elegance.
• A natural connector and relationship-builder who collaborates effortlessly with colleagues, leaders, and retail partners to create a united, high-performing team.
• A can-do attitude and resilient mindset, always ready to take initiative, find solutions, and turn setbacks into comebacks.
• An inspiring mentor and coach, with an eye for talent and a passion for developing others, lifting people up as you climb.
• Flexible and retail-savvy; you understand the rhythm of the industry and embrace working key hours—including weekends, late nights, and bank holidays—with energy and enthusiasm.

A few things you'll love about us...

• Competitive base salary with commission opportunities.
• Enjoy a 50% employee discount on bareMinerals and Laura Mercier products.
• Receive up to £800 worth of free products annually.
• Earn extra through individual and team incentives, including boosted commissions or the latest product launches.
• Enhanced maternity and adoption leave with extended company-paid time off.
• Season ticket loan support to ease your commute.
• Refer-a-friend bonus scheme—earn up to £350 for each successful referral.
• Cycle to Work scheme to support a healthy, eco-friendly commute.
• Access to the Retail Trust Support network for emotional and practical assistance.
• 24/7 GP access through MetLife for medical advice anytime.
• PAM Assist App offering confidential support services.
• HAPI rewards programme—save on everyday purchases from groceries to entertainment.
• Up to three paid volunteer days per year to support Look Good Feel Better.
• Enhanced pension contributions to help secure your future.
• Comprehensive company sick pay beyond statutory requirements.
• Career development opportunities— we invest in your growth and learning journey.
• Commitment to sustainability, continuously seeking better solutions for skin, people, and planet.
• A culture that celebrates diversity, encouraging you to be your authentic self.
• A values-led approach where how we work matters just as much as what we achieve.

Please note: terms and conditions apply to the above benefits.

Equal Opportunities and Accommodations

Orveon is deeply committed to building a workplace and global community where inclusion is valued and prioritized. We strive to foster a culture of diversity, equity, and inclusion, recognizing that different ideas, perspectives, and backgrounds create a more robust and creative work environment. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other non-merit-based or legally protected grounds.

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