Account Manager - IT/Telecoms

VanRath; Belfast; On-site; GBP 26,000 - 40,000; Full time

Job summary

A leading Telecoms and IT Managed Service company based in Belfast is seeking an Account Manager. This role involves managing customer accounts, improving service, and achieving sales targets. Ideal candidates will have sales experience, excellent communication skills, and a relevant degree. Competitive remuneration including a negotiable salary and commission structure.

Benefits

Individual commission scheme

Full company benefits package

Qualifications

• 1-2+ years in sales, ideally in account management.
• Proficiency in IT packages, particularly Salesforce.
• Eagerness to develop product knowledge.

Responsibilities

• Be the point of contact for owned accounts.
• Provide client service and upsell.
• Meet and report on performance KPIs.

Skills

Communication

Persuasiveness

Negotiation

Self-motivated

Resilience

Education

Business/IT related degree/qualification

Tools

Salesforce

Job description

VANRATH are currently recruiting an Account Manager for a leading Telecoms and IT Managed Service company at their Belfast headquarters.

The Account Manager will work with existing customers providing a mix of sales and service to each client.

Responsibilities:

• Be the point of contact for a group of owned accounts
• Provide service to the clients as well as upselling
• Provide feedback to the business on any customer issues or concerns related to our products and services.
• Meet and report on productivity and performance KPIs in a timely and accurate manner.
• Achieve individual sales targets and strive for overperformance.

Essential Criteria:

• 1-2+ years in sales (ideally account management)
• Eagerness and willingness to develop knowledge of products and solutions
• Proficiency experience using IT packages, ideally within Salesforce
• Excellent Communication skills - verbal and written
• A can-do attitude and an enthusiasm to approach challenges
• Persuasiveness
• Self motivated and demonstrates initiative
• Resilience approach to gaining buy in from customers.
• A warm negotiator
• Candidates with a Business/ IT related degree/ qualification are highly desirable

Remuneration:

• £26,000 basic wage (negotiable) with £35,000-£40,000 OTE (commission is paid on ALL SALES for the first 3-6 months before then having a target to hit to qualify)
• Individual commission scheme
• Full company benefits package

Recent Feedback from our candidates:

''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.''

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''