Account Manager, Impact

DJE Holdings; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading communications agency seeks an Account Manager for their Impact team in London. This role requires advising global clients on strategies that enhance social and environmental impact, managing campaigns, and mentoring junior staff. Ideal candidates will possess strong media handling skills and a strategic mindset. Applicants should thrive in a collaborative environment and be passionate about purpose-led work.

Qualifications

• Experience in communications, public relations, or journalism with a focus on social or environmental impact.
• Ability to manage multiple accounts and lead teams.

Responsibilities

• Serve as day-to-day contact for clients and provide strategic counsel.
• Lead message development and manage cross-functional campaign development.
• Mentor junior team members and oversee content creation.

Skills

Media handling skills

Strategic mindset

Excellent writing

Storytelling

Verbal communication

Job description

At Edelman, we help brands earn trust and make real impact through purposeful communications. We’re looking for an Account Manager to join our Impact team (EMEA) in London, advising global clients on strategies and programmes that drive positive environmental and social change — and enhance reputation with stakeholders ranging from investors to consumers.

This is a fantastic opportunity for someone who thrives at the intersection of strategic consultancy, creative storytelling, and measurable impact.

What You'll Do:

• Serve as a trusted day-to-day contact for clients, providing proactive counsel on strategy, messaging and reputation management
• Lead on message development and media relations, particularly in the sustainability and ESG space
• Manage cross-functional campaign development — from research and planning to delivery
• Oversee content creation including press releases, social copy, and thought leadership
• Mentor junior team members and ensure the highest standard of client deliverables
• Collaborate across Edelman’s Brand, Corporate, and Strategy teams on integrated work
• Contribute to new business efforts with research, materials, and pitch support

What We're Looking For:

• Experience in communications, public relations, or journalism with a focus on social or environmental impact
• Strong media handling skills and confidence engaging directly with journalists
• A strategic mindset and passion for purpose-led work
• Ability to manage multiple accounts, lead teams, and support junior development
• Excellent writing, storytelling, and verbal communication skills
• Comfortable working in a fast-paced, collaborative environment
• Interest in current affairs, ESG, and reputation management

We’re a team of specialists working with some of the world’s most influential brands. We combine strategic counsel, creativity, and deep sector expertise to help clients lead with purpose and deliver results. As a team, we’re non-hierarchical, collaborative, and driven by the work we create together.

At Edelman, DEIB is everyone’s responsibility. We value diverse perspectives, foster a culture of inclusion, and encourage continuous learning across all levels.