Account Manager II

Blackhawk Network Holdings, Inc.; Hemel Hempstead; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join Blackhawk Network as an Account Manager II, where you'll manage marketing initiatives for iconic brands. This hybrid role allows you to develop strategic plans while enhancing client relationships within a supportive company culture that prioritizes work-life balance and employee well-being.

Benefits

25 days annual leave

Private medical insurance

Employee assistance program

Pension scheme

Hybrid working

Financial rewards and recognition programs

Qualifications

• Experience in retail or e-commerce marketing.
• Strong communication and negotiation skills.
• Proficient in MS Office and Google Workspace.

Responsibilities

• Drive marketing initiatives and build partnerships.
• Lead planning and delivery of marketing campaigns.
• Analyze campaign results and provide insights.

Skills

SEO

Digital Marketing

Relationship Management

Communication

Presentation Skills

Tools

MS Office

Google Workspace

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About Blackhawk Network:

At Blackhawk Network (BHN), we empower businesses by offering the world's largest network of branded payment solutions. From gift cards and e-gifts to corporate payouts and rewards, we deliver innovative, seamless solutions globally through our network of over 400,000 consumer touchpoints.

Overview:

Job Title: Account Manager II

Contract: Permanent

Workplace: Hybrid - 2 days in office per week

Reports to: Sr. Director, Operations (Commerce)

We're looking for an experienced and marketing-driven Account Manager to join our digital gift card team, where you'll have the chance to work with some of the world's most iconic brands in entertainment, fashion, and retail. In this fast-paced role, you'll be responsible for ensuring the smooth execution of marketing activity across our key digital distribution partners. You'll lead the charge in optimizing brand presence, launching co-marketing initiatives, and driving promotional campaigns that put gift cards front and centre for customers.

We welcome candidates based in either the UK or The Netherlands to apply.

Responsibilities:

What You'll Do

• Client Growth & Relationship Management: Drive marketing initiatives and build strong partnerships with top digital clients to boost sales and program expansion.
• Campaign Strategy & Execution: Lead end-to-end planning and delivery of impactful marketing campaigns, ensuring budget efficiency and strong ROI.
• Annual & Strategic Planning: Develop and implement yearly marketing plans aligned with client goals and platform opportunities.
• Performance Reporting & Insights: Analyse campaign results, deliver actionable insights, and provide timely reporting to encourage continued investment.
• Product Visibility & Merchandising: Optimize gift card placement across platforms through compelling copy, creative coordination, and SEO best practices.
• Cross-Functional & Market Collaboration: Coordinate with internal teams and monitor market trends to refine strategies, upsell opportunities, and secure renewals.

Qualifications:

What We're Looking For

• Industry & Marketing Experience: Background in retail, e-commerce, or digital marketing with strong knowledge of key channels like SEO, paid social, and Amazon ads.
• Strategic & Self-Motivated: Proactive and adaptable with the ability to prioritize, multitask, and work independently or collaboratively under pressure.
• Relationship Building: Strong interpersonal skills with the ability to build trust and maintain effective internal and external partnerships.
• Communication & Influence: Excellent verbal and written communication, negotiation, and influencing skills, with confidence in presenting ideas.
• Tech & Tools Proficiency: Skilled in MS Office and Google Workspace, especially Excel and PowerPoint, with strong presentation capabilities.
• Commercial Mindset: Results-driven with a strong sense of ownership, accountability, and a focus on delivering measurable business impact.

Benefits:

What We Offer

• Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
• Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
• Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
• Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
• Recognition: Participate in Flyers, our leading recognition program with financial rewards.

Candidate Journey at BHN

• Stage 1: Shortlisting of suitable candidates
• Stage 2: Screening Call
• Stage 3: Interview(s) with Hiring Manager(s)
• Stage 4: Feedback/Hired

Join us and be part of a company that's shaping the future of branded payments. Apply today and take the next step in your career!