Account manager - Hybrid (Student Services - Commercial)

Jisc; Oxford, Bristol, Manchester, London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Jisc is seeking an experienced Account Manager to foster relationships with commercial clients and drive sales growth. The successful candidate will have a strong B2B sales background, exceptional communication skills, and the ability to excel in a hybrid work environment, balancing remote work and in-person meetings as needed. With a commitment to diversity and inclusion, Jisc offers a flexible work culture and an array of benefits designed to support employee well-being and professional development.

Benefits

31 days annual leave plus bank holidays

Generous mental health support package

Learning and development opportunities through LinkedIn Learning

Company culture that embraces flexible working

Financial well-being support including access to loans and savings plans

Remote working equipment allowance

Life assurance cover

Employee volunteering support

Salary sacrifice schemes available

Discounts and cashback offers from retailers

Qualifications

• Demonstrable track record of exceeding sales targets.
• Experience managing accounts in a B2B environment.
• Ability to present and inspire audiences.

Responsibilities

• Own the relationship with allocated accounts.
• Conduct campaign reviews and relationship management activities.
• Achieve allocated annual sales target through proactive sales.

Skills

Account Management

B2B Sales

Relationship Building

Sales Target Achievement

Communication

Job description

United Kingdom

Job Description

Posted Tuesday 1 July 2025 at 00:00 | Expires Sunday 6 July 2025 at 23:59

Jisc Grade: CRG2

Salary: from £30,000 per annum negotiable depending on experience (please see salary guide below for more information)

Hours: 35 hours per week

Contract: Permanent

Reports into: Head of Sales – student services

Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices.

About Jisc:

Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We’re on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced.

About the role:

As an Account Manager, you own the relationship between Prospects and your portfolio of accounts. You should seek opportunities to maximise and grow Prospects business through making the most of leads to sell new and existing products from across the Prospects portfolio. Your role is to engage with senior leaders and influencers in commercial organisations and media buying agencies to gain insight into their needs and position Prospects as a preferred partner.

About the team:

This fantastic opportunity sits within the commercial services division within the employer recruitment market and is responsible for delivering income from commercial organisation in the early talent arena.

Responsibilities will include:

• Be available to senior representatives of your territories accounts as the principal point of contact with respect to all Prospects products and services
• Conduct campaign reviews and relationship management activities with members in respect to the organisational consumption of Prospects products and services
• Build effective strategic relationships with clients, gaining an understanding of their specific business needs to drive our growth through enhanced service usage and new sales opportunities
• Achieve allocated annual sales target by generating revenue from accounts that are already spending money with us and develop additional business with new prospective accounts through targeted and proactive sales.
• Specifically:
• own the relationship with each allocated account and to routinely inform, influence and persuade via face to face/virtual presentation models
• identify and explore member needs via effective questioning, seeking opportunities to cross-and up-sell
• deliver according to a sales plan that drives new income
• deliver an analytical approach to relationship building and account development
• identify buying points in the organisation that may not be currently purchasing from us
• examine product or service penetration for each account, acting accordingly to increase product uptake and usage

Key Skills and Experience:

• Working alongside other account managers as a field-based worker, you will be comfortable with building relationships in a remote environment.
• Strong account management skills and a demonstrable track record of exceeding targets is required
• Experience of strong B2B sales – both new business and account management are essential
• You will be a team player, able to function at a high level within the context of your team, as well as being strongly motivated to operate using your own initiative.
• You will manage your own workload to achieve targets although team working is encouraged to achieve objectives.
• You are required to operate flexibly across a large and often diverse geography and membership/customer base. We value interaction with other teams across Jisc to build internal relationships to provide the best for our members and customers.
• Record of managing sales via direct clients and agency partners
• Ability to present and inspire an audience
• Ability to close new business and manage sales through a pipeline Lead generation

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles!

Why work for us?

At Jisc, every role is vital, and every person matters. We want you to feel like you’re part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research.

We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life.

Take a look at our fantastic benefits! We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window
• A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access
• Annual Jisc performance award
• A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support
• A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• The opportunity to donate to charity tax-free with our Payroll Giving benefit
• Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request
• A wide range of discounts and cashback from retailers and big-name high-street stores
• Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks
• Support your volunteering with up to 3 days volunteer leave
• Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use
• Life assurance cover

Equity, diversity and inclusion:

Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process:

Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

We’re really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality.

If you are currently a Jisc employee, please apply through your Dayforce Employee profile.

We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn.

Sponsorship:

Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.