Account Manager - Hearts & Science - Opella and Hargreaves Lansdown

Fuse; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading media agency in London is looking for an Account Manager to join their Client Experience team. The successful candidate will deliver excellent client services, manage junior team members, and work with various brands. Strong communication skills and media planning experience are required. The role offers flexible, hybrid working arrangements and a comprehensive benefits package.

Benefits

Flexible working

Bupa health plan

Pension scheme

Life assurance

Subsidised food and drink

Qualifications

• Experience in a media agency or client-facing role.
• Ability to work within multidisciplinary teams.
• Attention to detail and positive mindset.

Responsibilities

• Deliver excellent day-to-day client services.
• Support the management of junior team members.
• Work across a range of brands including Opella and Hargreaves Lansdown.

Skills

Client-facing experience

Strong communication skills

Organizational skills

Media planning experience

Entrepreneurial mindset

Job description

Overview

London

We’re looking for an Account Manager to join our Client Experience team to work on a mix of accounts, primarily Opella and Hargreaves Lansdown, with opportunities to work on other accounts within the wider team.

Responsibilities

• Deliver excellent day-to-day client services and communications planning.
• Support the management and development of junior team members.
• Work across a range of brands including Opella, Hargreaves Lansdown, Tropicana, Freeview / Freely, Co Op Bank, Not On The High Street, Waterwipes, and others as needed.

About You

• Experience in a media agency or client-facing role/communications planning.
• Strong communication skills and ability to work within multidisciplinary teams.
• Excellent organisational skills and attention to detail.
• End-to-end media planning experience and understanding of media buying.
• Positive and entrepreneurial mindset.

What you can expect

• Flexible working
• Full range of benefits including Bupa, Pension, Life Assurance, Eye Care
• Subsidised food and drink on our 7th floor canteen

About Hearts & Science

Part of Omnicom Media Group (OMG UK), Hearts & Science are an agency fit for the future.

Built in the digital age with agility at our core, our values are challenging conventions, celebrating difference, collaboration and positivity.

A central pillar of our culture is making decisions that benefit our people, agency, partners and clients, including transparency, data governance, ethical media practices and thinking long and short.

Flexible Working

We offer a hybrid model (three days in the office, two remote). Standard hours are 9:30–17:30 with core hours 10:30–16:30 to provide flexibility. Examples of flexible schedules: 8:30–16:30 or 10:30–18:30. We encourage open conversations to support individuals during high-need periods.

Be Your Best

We are committed to adjustments in the recruitment process; discuss any requirements with our Talent team or email [e-mail].

Diversity, Equity & Inclusion

OMG is committed to an inclusive environment where diverse voices are valued, heard and well-represented.