Account Manager - Harvey Nichols Leeds

LA PRAIRIE GROUP; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury brand is seeking an Account Manager for their Leeds location. This role involves managing a beauty counter, achieving sales targets, and enhancing customer experiences through consultations and events. The ideal candidate will have a strong background in skincare and customer service, with opportunities for professional growth and attractive benefits.

Benefits

Generous product allocation & discount

33 holiday days (including bank holidays)

Long Service Awards

Gratis of new launches

Contributory pension scheme - 5% employer contribution

Employee referral bonuses

Qualifications

• Experience of providing high quality skincare treatments to clients.

Responsibilities

• Achieve sales targets and create outreach opportunities.
• Traffic stop daily in store to recruit prospective clients.
• Organise external events to generate sales.

Skills

Customer Service

Sales

Communication

Education

NVQ level 3 in Beauty Therapy

Job description

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies?

We are looking for an Account Manager to join our North Region. Responsible for managing our counter at Harvey Nichols in Leeds, you will oversee one Beauty Consultant. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account and will have the opportunity to make new connections in Leeds whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations.

Main responsibilities

To achieve sales by using La Prairie's selling and Training guidelines:

-Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience

-Traffic stop daily in store to recruit prospective clients to your business

-Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs

-Proactively organise external events to generate sales and recruiting new clients to your counter

-Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments

Qualifications

Applicants for this position must be able to demonstrate the following skills and experience:

-NVQ level 3 in Beauty Therapy desired

-Experience of providing high quality skincare treatments to clients

In return, La Prairie offers:

-A good salary with a new competitive commission scheme

-33 holiday days (including bank holidays) pro-rated based on working days

-Generous product allocation & discount

-Long Service Awards starting with 3 years' service

-Gratis of new launches

-Contributory pension scheme - 5% employer contribution

-Employee referral bonuses