Account Manager, Harvey Nichols Knightsbridge

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? We are looking for an Account Manager to join our South Region. Managing a team of 2 Beauty Consultants/Therapists, you will be responsible for managing our counter at Harvey Nichols, London. You will implement effective weekly business plans and work towards maximizing retail performance targets. You will have the opportunity to work with our incredible existing clients while also recruiting new customers to the brand. You have the chance to utilize our beauty room to enhance the customer experience and host on/off counter events.

Main Responsibilities

To achieve sales by using La Prairie's selling and training guidelines.

• Set weekly and monthly targets for the team and counter
• Traffic stop with 'new' launches or marketing-focused promotions
• Listen and identify customer needs
• Invite every customer to sit down and have a skincare consultation
• Proactively organize external events to generate business
• Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines

Applicants for this position must be able to demonstrate the following skills and experience:

• NVQ level 3 in Beauty Therapy - desired but not essential
• Experience of providing high-quality skincare treatments to clients

In return, La Prairie offers:

• A competitive salary and discretionary commission scheme
• 33 holiday days (including bank holidays)
• Generous product allocation & discount
• Long Service Awards starting with 3 years' service
• A free product to try every time there is a new launch
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses
• A range of opportunities to develop and grow personally and professionally
• Access to Retail Trust including virtual GP services and HAPI app for discounts
• Annual performance reviews so you know your La Prairie career is going in the right direction

Reports to:

South Regional Sales Manager

We look forward to receiving your application.