Account Manager — Guy Carpenter (Norwich, hybrid)

Marsh & McLennan Companies; Norwich; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading reinsurance specialist in Norwich is seeking a Reinsurance Account Manager to support brokers, manage client portfolios, and draft contracts. This hybrid role offers exposure to various stakeholders and opportunities for career development. The ideal candidate has experience in account management and a strong client focus. Join a vibrant team and contribute to innovative solutions in the reinsurance industry.

Benefits

Professional development opportunities

Inclusive and collaborative culture

Competitive benefits and rewards

Qualifications

• Proven experience in account management or broker support.
• Strong client focus and excellent organization skills.
• Experience drafting contracts and attention to detail.
• Good numeracy and analytical skills.
• Self-starter attitude and collaborative mindset.

Responsibilities

• Support brokers in preparing submissions and placement activity.
• Draft and finalize contracts, endorsements, and evidence of cover.
• Manage a portfolio end-to-end from quote to premium collection.
• Build strong relationships across teams for smooth delivery.
• Act as the first point of contact for client queries.

Skills

Account management

Client focus

Organizational skills

Technical ability

Numeracy and analytical skills

Job description

Company:Guy Carpenter Description:

Looking to grow your reinsurance career — on terms that work for you? Join Guy Carpenter’s Facultative team in Norwich as a Reinsurance Account Manager. We’re recruiting for a role based in Norwich (hybrid working with three days per week in the office) including the opportunity to visit our London office.

The opportunity:

You’ll join a skilled facultative team with exposure to a wide variety of stakeholders — including senior leaders and global colleagues — and real scope to develop your career. This role suits someone who already works in reinsurance account management, or an insurance professional at a local brokerage ready to make the move into reinsurance.

Expect variety: no two days will be the same!

We will count on you to:

• Support brokers in preparing submissions and coordinate placement activity to deliver high-quality outcomes for clients and markets.
• Draft and finalise contracts, endorsements and evidence of cover.
• Manage a portfolio end-to-end — from quote to premium collection and mid-cycle endorsements — keeping service and accuracy front of mind.
• Build strong, collaborative relationships across invoicing, claims, credit control and our global teams to ensure smooth delivery for clients.
• Act as the first point of contact for queries from reinsurers and clients, working with brokers to resolve issues quickly.

What you need to have:

• Proven experience in account management or broker support (reinsurance or insurance).
• Strong client focus, excellent organisation and the ability to prioritise in a busy environment.
• Solid technical ability with experience drafting contracts/endorsements and an eye for detail.
• Good numeracy and analytical skills, with a practical approach to solving problems.
• Self-starter attitude and a collaborative mindset.

What makes you stand out:

• Experience in Facultative reinsurance or relevant insurance experience.
• Demonstrable end-to-end account management experience and proven relationship building with brokers.

Flexible and supportive working:

We want the best people for our roles — and recognise that great talent comes in different working patterns. We’re open to arrangements that suit the right candidate, including part-time, job-share, condensed hours or hybrid patterns. Please tell us about your needs at interview and we’ll have the conversation.

Why join our team:

• Real development: work with experienced facultative specialists and gain exposure to senior stakeholders to accelerate your career.
• We are dedicated to your professional growth, offering development opportunities, engaging work, and supportive leadership.
• Our vibrant and inclusive culture fosters collaboration with talented colleagues to create innovative solutions that positively impact our clients and communities.
• Our scale provides a wide range of career opportunities, along with competitive benefits and rewards.
• By joining the Guy Carpenter Facultative team, you will work alongside one of the most experienced facultative reinsurance teams in the industry.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail]. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.