Account Manager *Fixed-Term Contract - Gateshead*

Office Angels; Gateshead; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

An established global business in Gateshead is looking for an Account Manager to nurture client relationships and provide exceptional service. This full-time role offers a competitive salary of up to £27,000, flexible working hours, and a supportive team culture that prioritizes professional development. Ideal candidates will have experience in account management or sales, strong communication skills, and a client-driven attitude.

Benefits

Free parking

Pension scheme

Life assurance

Health cash plan

Cycle to work scheme

Flexible working hours

25 days holiday + bank holidays

Qualifications

• Background in account management, sales, or customer relationship roles.
• Confident communicator with influencing and negotiation skills.
• Highly organized and detail-oriented.

Responsibilities

• Build strong client relationships and manage warm outbound/inbound calls.
• Follow up on warm leads and identify opportunities to grow accounts.
• Produce regular sales reports and apply pricing strategies.

Skills

Communication skills

Sales experience

Customer relationship management

Negotiation skills

Organizational skills

Tools

CRM software

Microsoft Office

Job description

Account Manager - Join a Global, People-First Business!

Location: Gateshead - Free Parking Available
Salary: Up to £27,000 + Attractive Quarterly Bonus
Contract: Full-Time, Fixed-Term (10 Months)

Are you a people-focused account manager or internal sales professional who loves building long-term relationships and providing outstanding customer care? We're recruiting for an Account Manager to join a well-established global business in Team Valley, Gateshead.

This role combines account management with warm sales follow-up - no cold sales approach here! You'll engage with existing and prospective clients, identifying opportunities, nurturing accounts, and delivering exceptional service. It's perfect for someone who thrives in a relationship-led, customer-centric environment.

Our client is seeking a proactive, dynamic professional on a 10-month fixed-term basis, with the potential for extension or permanent placement depending on business needs. Ideally, you'll be immediately available or have a short notice period.

The Company:
This is a business that truly invests in its people, offering a supportive, values-driven culture that prioritises collaboration, development, and integrity. Office Angels has proudly partnered with this client for many years, and we're confident you'll love the team environment and career potential.

Role Overview:

• Fixed-term contract, directly employed by the company


• Salary: Up to £27,000 + Bonus


• 36-hour workweek with flexible hours:
  Monday to Thursday: 8:20 AM - 4:30 PM
  Friday: 8:20 AM - 1:30 PM (early finish!)


• Free Parking


• Location: Team Valley, Gateshead


• 25 Days Holiday + 8 Bank Holidays


• Work from home every Friday following training

Benefits:

• Excellent team culture and progression opportunities


• Pension Scheme: 6% Employer / 2% Employee


• Life Assurance


• Share Incentive Plan


• Health Cash Plan


• Additional Holiday Purchase Scheme


• Cycle to Work Scheme


• Long Service Holiday Rewards


• Discounts to Local Attractions

Your Responsibilities:

• Build strong client relationships and manage warm outbound/inbound calls


• Follow up on warm leads and identify opportunities to grow accounts


• Recommend suitable products and services to meet client needs


• Support Business Development Managers and collaborate with internal teams


• Maintain accurate CRM records and handle quote and pricing requests


• Produce regular sales reports and apply pricing strategies


• Deliver first-line technical support (with team support)


• Always provide an outstanding customer experience

We're Looking For:

• Background in account management, sales, or customer relationship roles


• Confident communicator with influencing and negotiation skills


• Tech-savvy, with CRM and Microsoft Office experience


• Highly organised and detail-oriented


• A positive, collaborative team player with a proactive mindset

Ready to grow with a business that truly values its people?

Apply today and join a team that puts relationships, development, and success at the heart of everything they do!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.