Account Manager - Facilities Management

ZipRecruiter; England; On-site; GBP 55,000; Full time

Job summary

A leading company is seeking a skilled Facilities Account Manager to oversee operations in Lancashire. This role emphasizes Total Facilities Management (TFM) with responsibilities for continuous improvement and managing contractors. The ideal candidate will have substantial experience in TFM and a strong commitment to service excellence.

Benefits

Parking available at sites

Healthcare benefits

Travel discount schemes

Qualifications

• 3+ years' senior-level experience managing TFM contracts.
• Strong leadership and a proven track record in change management.

Responsibilities

• Develop and deliver continuous improvement plans.
• Manage Hard Services contractors for maintenance.
• Monitor contractual and internal KPIs.

Skills

Leadership

Communication

Stakeholder Engagement

Operational Improvement

Financial Acumen

Education

IOSH/NEBOSH

Job description

Job Description

Facilites Account Manager - Lancashire - £55,000p/a

• Monday to Friday role
• Site based with occasional travel
• Parking available at sites
• Excellent package including expenses, high street and travel discount schemes, healthcare, and others.

We are seeking a skilled and experienced Key Account Manager with experience in TFM, hard/soft services and catering to excel in an account management role across a contract based in Lancashire.

This role has a strong TFM focus, with additional catering management responsibilities.

This role requires occasional travel to other contract sites across the country.

Responsibilities include:

• Develop and deliver continuous improvement plans
• Development and management of labour strategy in line with contract specifications
• Delivery of all HSE requirements both contractually and legislatively
• Management of required licenses
• Monitor and measure contractual and internal KPI's, identify and develop continuous improvements.
• Manage Hard Services contractors to deliver all planned and reactive maintenance.
• Produce detailed reports to demonstrate compliance and manage risk reporting.
• Achievement of financial budgets

Experience required:

• 3+ years' senior-level experience managing TFM contracts including technical services.
• Strong leadership with a passion for innovation and service excellence
• Proven track record in change management and operational improvement
• Knowledge in developing and delivering sustainable innovations within a corporate environment.
• Financial acumen with experience managing performance targets and budgets.
• Excellent stakeholder engagement and communication skills
• A strong knowledge of workplace strategies
• IOSH/NEBOSH
• Full UK Driving License

Experience in the following is desirable:

• Formal FM accreditation / qualification (IWFM) or working towards

Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of , , , belief, , sexuality or . We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites

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