Account Manager (Events)

KnoWho; Greater London; Hybrid; GBP 34,000 - 46,000; Full time

Job summary

KnoWho in London is seeking an Account Manager to own relationships on a major global sporting account, delivering premium hospitality and live event experiences with cross-functional teams.

You will travel regularly, including international weekends, and manage multiple projects in a fast-paced environment while maintaining high standards of client service and operational delivery.

Qualifications

• Solid agency experience in sports/events.
• Strong client servicing and account management.
• Experience managing events and guest programmes.

Responsibilities

• Be the day-to-day client contact and build strong relationships.
• Plan and deliver hospitality programmes across the season.
• Manage timelines, budgets and multiple workstreams.
• Coordinate VIP guest management, accommodation, transport and event experiences.
• Oversee brand partnerships, rights delivery and activation.
• Prepare client presentations, plans and reporting.

Skills

Client relationship management

Budget management

Event planning

Stakeholder management

Job description

London | Hybrid (3 days in central office) | Circa 40k

Fancy working on some of the biggest sporting events in the world?

We’re working with a brilliant sports-focused events agency who are looking for an experienced Account Manager to join their growing team.

This is a cracking opportunity for someone who knows their way around an events agency, is confident with clients and genuinely loves sport. You’ll be working across a major global sporting account, helping to deliver premium hospitality programmes, live events, brand activations and partnership activity.

And yes, there’s plenty of travel involved including international race/event weekends. So if the idea of swapping the office for the F1 paddock every now and then sounds appealing, keep reading…

What will you be doing?

You’ll be a key day-to-day contact for the client, building strong relationships and making sure everything runs smoothly from initial planning through to delivery.

You’ll be:

• Managing day-to-day client relationships and becoming a trusted point of contact.
• Planning and delivering hospitality programmes across the season.
• Managing multiple projects, timelines, budgets and workstreams simultaneously.
• Working across VIP guest management, accommodation, transport, gifting, communications and event experiences.
• Managing brand partnerships, rights delivery and activation.
• Preparing client presentations, plans and reporting.
• Leading client calls and internal meetings.
• Working closely with Production, Creative, Account Directors and senior leadership.
• Managing suppliers, contracts and relationships.
• Taking a client-facing lead role onsite at events.
• Keeping a close eye on budgets, invoicing, forecasting and reconciliation.
• Contributing ideas to grow and improve the account not just waiting to be told what to do.
• Getting involved in pitches and new business when required.

Who are they looking for?

This isn't a role for someone who has simply watched a lot of sport. You’ll need solid agency experience and a genuine understanding of the sports and events world.

Ideally, you’ll have:

• 3+ years' experience within sports and/or motorsport.
• A good understanding of motorsport - particularly F1 or Formula E.
• Strong client servicing and account management experience.
• Experience managing events and guest programmes in a fast-paced environment.
• Excellent organisation skills and the ability to juggle multiple projects without losing your head.
• Good experience managing sizeable budgets, ideally £100k+.
• The confidence to deal with senior client stakeholders and high-profile environments.
• Excellent written and verbal communication skills.
• A proactive, solutions-focused approach.
• The ability to work independently while still being a proper team player.
• A calm head when things inevitably get a little hectic onsite.

Experience working with rights holders, motorsport teams or global brand partners would be a big plus, as would additional languages.

The important bit - the travel

This role involves regular international travel, including weekends during race and event periods.

It's a genuinely global account, so you'll need to be comfortable with the reality of working in live events - long days, travel, and the occasional controlled chaos that comes with delivering major sporting experiences. In return, you'll get to work on some seriously exciting events and with some world-class brands.