Account Manager (Employee Benefits)

National African-American Insurance Association (NAAIA); Manchester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A global consulting firm in Manchester is seeking an Account Manager (Employee Benefits) to manage and grow a portfolio of Group Risk and Healthcare clients. This hybrid role requires strong client relationship skills and the ability to identify new business opportunities. Candidates should have a proven background in account management, exceptional customer service, and a positive, proactive attitude. The company offers flexible hybrid work arrangements and a supportive environment focused on professional development.

Benefits

Professional development opportunities

Inclusive culture

Flexible work arrangements

Qualifications

• Experience managing a portfolio of clients, providing strategic consulting advice.
• Confident in building relationships with clients and stakeholders.
• Skills in promoting services and achieving growth targets.

Responsibilities

• Manage existing Group Risk and Healthcare client portfolio.
• Identify new opportunities to maximize revenues.
• Build strong relationships with clients and key stakeholders.

Skills

Account Management/Sales experience

Exceptional customer service

Adept at identifying business needs

Self-driven and motivated

Positive can-do attitude

Job description

Overview

We are seeking a talented Account Manager (Employee Benefits) to manage and develop a portfolio of Group Risk and Healthcare clients. You will be focused on ensuring clients feel supported at all times, providing advice and recommendations that meet client requirements.

Through strong client relationships and business development you will identify new opportunities and promote the wider Mercer Marsh Benefits (MMB) proposition to maximise opportunities and achieve growth targets.

With an attractive bonus structure this is a fantastic opportunity to operate within a large global organisation that is incredibly passionate about how it cares for and supports our employees and clients at a local level.

Based in our Manchester office, this is a hybrid role that has a requirement of working at least three days a week in the office.

Responsibilities

• Managing existing Group Risk and Healthcare client portfolio providing strategic/quality consulting advice and direction
• Identify new opportunities and promote the wider Mercer Marsh Benefits (MMB) proposition to maximise revenues and achieve growth targets
• Build and maintain strong relationships with clients, prospects, colleagues and key stakeholders
• Providing accurate reports containing renewal information, market review results and recommendations
• Liaising with internal departments and insurers to ensure clients receive an excellent service throughout
• Promoting and delivering high quality service and advice

What you need to have

• Account Management/Sales experience with a proven background providing exceptional customer service
• Adept at identifying business needs and aligning products to provide strategic solutions for clients
• Self-driven and motivated with a confident and approachable style
• Positive can-do attitude, who is happy to travel and enjoys meeting new people

What makes you stand out

• Proven track record of client retention and business development
• Knowledge of employee benefit platforms would be an advantage

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

#hybrid

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.