Account Manager - E-Commerce Strategy & Analytics

Stackline; London; On-site; GBP 70,000 - 75,000; Full time

Job summary

A leading e-commerce strategy firm in London is seeking an Account Manager to enhance client relationships and drive growth. You will leverage data insights and innovative strategies to maximize performance for your clients. The ideal candidate has 4+ years experience in e-commerce account management and proficiency in data analysis tools. This role offers a competitive salary and a supportive environment.

Benefits

Annual bonuses

Short- and long-term incentives

Robust benefits package

Qualifications

• 4+ years of relevant account management experience in e-commerce.
• Demonstrable experience using Microsoft Excel to analyze large amounts of data.
• Strong written and oral communication skills.
• Ability to prioritize and manage workflows effectively.

Responsibilities

• Build and foster relationships with contacts at consumer brands.
• Develop strategies to enhance online sales growth.
• Lead client calls and ensure timely deliverables.
• Conduct market and competitor analysis.

Skills

Customer relationship management

Data analysis

Communication skills

Organization

E-commerce strategy

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or related field

Tools

Microsoft Excel

SQL

Job description

Overview

London

Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.

Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.

Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.

About The Role:

Are you ready to take your career to the next level? Are you passionate about building deep client relationships, thrive in data and trends, and utilize cutting edge technology? Then this is an opportunity for you!

As an Account Manager - E-Commerce Strategy & Analytics, you\'ll showcase your expertise in e-commerce sales, strategy, and advertising by owning a portfolio of brands and driving meaningful client relationships. Collaborating with our cross-functional partners at Stackline, you\'ll play a pivotal role in developing comprehensive insights that drive growth and maximize performance for your portfolio throughout their entire lifecycle.

Your strong customer relationship management skills will be honed as you work closely with clients and key stakeholders, delivering strategic insights using Stackline\'s cutting-edge tools and implementing innovative strategies to optimize their businesses. If you are a proactive, results-driven individual with a passion for data and trends, we invite you to join our team and make a significant impact on our clients\' success. This role is based out of our London, UK office.

Responsibilities

• Build and foster relationships with contacts at prominent consumer brands at all organizational levels and departments.
• Develop a comprehensive understanding of the brands in portfolio and devise strategies to enhance their online sales growth.
• Lead regular client calls and maintain clear project prioritization to ensure timely deliverables.
• Leverage Stackline’s proprietary tools to facilitate data-driven decision- making for clients and devise effective solutions to enhance growth.
• Conduct market, category, and competitor analysis to develop clients’ media and operations strategies, and provide regular reports on business performance.
• Create growth and media plans based on clients’ goals and category trends. Develop media and operational tactics aligned with those plans and build reporting to monitor the resulting performance.
• Manage paid search ad development, budget pacing, and optimize key performance indicators (KPIs) to achieve optimal results.
• Plan, execute, and oversee pay-per-click (PPC) campaigns across various retail media network (RMN) platforms (ie: Amazon, Target, Walmart, Instacart etc).
• Develop and optimize paid search strategies using Stackline data, incorporating consumer behavior and top-of-search tactics.
• Provide regular reporting, distilling key business trends, and highlighting category events that influence sales outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or related field.
• 4+ years of relevant account management experience in e-commerce.
• 4+ years of demonstratable experience using Microsoft Excel to analyze large amounts of data, drawing insights, and presenting findings.
• Demonstrated clean and concise written and oral communication skills.
• Demonstrated ability to stay organized while prioritizing and managing workflows.
• Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy.

Bonus Points If You Have

• Experience manipulating data with technologies such as SQL or similar technology.
• Demonstrated ability to think big, work hard, and solve problems.
• Experience working in a startup, retail, digital advertising, or e-commerce environment.
• Proficiency in a second language is desirable.

Benefits and Perks

It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. The pay range for this position located in London is £70,000 - £75,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. We provide a robust benefits and perks package, including pay transparency for all roles and compensation details that may vary by knowledge, skills, experience, location, and performance.

Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to Apply

Interested in building your career at Stackline? Create a job alert and apply through the provided form.

This role is based out of our London, UK office. If selected for this role, are you willing to work from this office four days per week (Monday through Thursday)?

Voluntary Self-Identification and Disability information: Participation is voluntary and will not affect your employment opportunities. This information is used for equal employment opportunity monitoring and to improve our outreach. See the company\'s EEO policy for details.