Account Manager/Director - Telco

EPAM; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in the Telecom industry is seeking an experienced Account Manager to manage relationships with key clients. This role will involve delivering transformative digital solutions and collaborating with cross-functional teams, providing a unique opportunity to leverage your expertise in the fast-evolving Telco sector. With competitive benefits and opportunities for professional growth, this position offers a chance to significantly impact client success and drive business growth.

Benefits

Employee Stock Purchase Plan (ESPP)

Private medical insurance

Employee Assistance Program

Competitive group pension plan

Various work-life balance perks

Learning and development opportunities

Discretionary annual bonus program

Long-Term Incentive Program as eligible

Qualifications

• Demonstrable expertise in Telco products and platforms.
• Ability to travel as needed.
• Proven record of managing consulting engagements under pressure.

Responsibilities

• Manage client relationships with tier one and tier two clients.
• Collaborate with teams to deliver technology-focused transformation projects.
• Establish senior relationships with clients and help close deals.

Skills

Client Relationship Management

Problem Solving

Communication

Presentation Skills

Negotiation

Education

Experience in consulting or Telco products

Digital & innovative technology leadership experience

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Are you passionate about the Telecoms industry and want to leverage technology to drive transformation for Telco clients in the UK?

EPAM is looking for an experienced account management professional to manage client relationships with multiple tier one and tier two clients.

You will have an opportunity to work with the best-in-class engineering, digital innovation and design teams supporting you to shape product vision. As an Account Manager, you will play a vital role in driving the success of these accounts and have responsibilities covering commercial management, new business identification and delivery governance.

As part of this role, you will be responsible for working with cross-functional teams to consult, design and deliver digital innovation & transformation solutions to clients in digital channels and BSS space. You will leverage industry expertise and experiences using technologies to transform telcos across a variety of focus areas. You will utilize your client management experience to develop relationships and identify opportunities for the wider global telco practice.

#LI-DNI

Responsibilities

• Act as a trusted advisor in the Telco space, providing clients with advice on the latest technology trends
• Collaborate with cross-functional teams to deliver technology-focused transformation projects across a variety of areas
• With the support of our sales/pre-sales teams, assess client opportunities, generate & respond to RFPs, create proposals and presentations, establish senior relationships with clients and prospective clients and help to close/sign new deals
• Shape and scope consulting engagements, establish optimal operating models and project team organization and lead the transition from the sales process to the delivery phase
• Stay abreast of current and emerging trends, unique opportunities and challenges in the sectors, markets and geographies (focus on UK-based clients) in which our clients operate and offer clarity in how these affect our clients businesses and initiatives
• Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth of practice activities within our Telco Products portfolios
• Align with Business Unit goals and objectives, support company financial goals including revenue and profit targets

Requirements

• Demonstrable broad and deep expertise in Telco products, associated platforms and infrastructure and clients in the UK
• Deep industry experience in trend-setting, digital & innovative technology-focused leadership positions, or the equivalent from a recognized consultancy practice
• Strong problem-solving and creative-thinking skills
• Willingness to lead people and recruit your own team
• Ability to travel on an as-needed basis
• Strong interpersonal and communication skills
• Seasoned presentation skills
• Gravitas and personal credibility with senior executives
• Proven ability to manage client consulting engagements under high stress, or the management of digital innovation transformation programs to completion
• Sound business acumen; commercial and strategic skills; numeric fluency; negotiation skills; advocate for diversity

We offer

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Competitive group pension plan
• Cyclescheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
• *All benefits and perks are subject to certain eligibility requirements