Account Manager/Director - Consumer & Services

EPAM; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

A leading company in technology transformation is seeking an experienced Account Manager to oversee client relationships and drive success in the Retail and Consumer Packaged Goods sector. The role includes collaborating with teams to deliver digital innovation solutions, managing high-stress engagements, and leveraging industry expertise to maximize client opportunities.

Benefits

Employee Stock Purchase Plan (ESPP)

Life assurance and income protection

Private medical insurance and dental care

Employee Assistance Program

Competitive group pension plan

Free Wednesday lunch

On-site massages

Learning and development opportunities

Qualifications

• Demonstrable expertise in Retail and Consumer products.
• Experience in digital technology leadership positions.
• Ability to manage client consulting engagements under stress.

Responsibilities

• Act as a trusted advisor in the CPGR space.
• Collaborate with teams to deliver technology transformation projects.
• Shape consulting engagements and establish client relations.

Skills

Problem-solving

Creative-thinking

Interpersonal skills

Presentation skills

Negotiation skills

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Are you passionate about the Retail and Consumer Packaged Goods industry and want to leverage technology to drive transformation for CPG&R clients in the UK?

EPAM is looking for an experienced account management professional to manage client relationships with a prominent multi brand apparel client.

You will have an opportunity to work with the best-in-class engineering, digital innovation and design teams supporting you to shape product vision. As an Account Manager, you will play a vital role in driving the success of this account and have responsibilities covering across commercial management, new business identification and delivery governance.

As part of this role, you will be responsible for working with cross functional teams to consult, design and deliver digital innovation & transformation solutions to clients in consumer and retail space. You will leverage industry expertise and experiences using technologies to transform organizations across a variety of focus areas. You will utilize your client management experience to develop relationships and identify opportunities for the wider practice.

#LI-DNI

Responsibilities

• Act as a trusted advisor with the CPGR space, providing clients with advice on the latest technology trends
• Collaborate with cross functional teams to deliver technology focused transformation projects across a variety of areas
• With the support of our sales/pre-sales teams, assess client opportunities, generate & respond to RFPs, create proposals and presentations, establish senior relationships with clients and prospective clients and help to close/sign new deals
• Shape and scope consulting engagements, establish optimal operating models and project team organization and leading the transition from the sales process to the delivery phase
• Stay abreast of current and emerging trends, unique opportunities and challenges in the sectors, markets and geographies (focus on UK based clients) in which our clients operate and offer clarity in how these affect our clients businesses and initiatives
• Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth of practice activities within our Retail and Consumer Products portfolios
• Align with Business Unit goals and objectives, support company financial goals including revenue and profit targets

Requirements

• Demonstrable broad and deep expertise in Retail and Consumer products and clients in the UK
• Deep industry experience in trend-setting, digital & innovative technology focused leadership positions, or the equivalent from a recognized consultancy practice
• Strong problem-solving and creative-thinking skills
• Willingness to lead people and recruit your own team
• Ability to travel on an as needed basis
• Strong interpersonal and communication skills
• Seasoned presentation skills
• Gravitas and personal credibility with senior executives
• Proven ability to manage client consulting engagements under high stress, or the management of digital innovation transformation programs to completion
• Sound business acumen; commercial and strategic skills; numeric fluency; negotiation skills; advocate for diversity

We offer

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Competitive group pension plan
• Cyclescheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
• *All benefits and perks are subject to certain eligibility requirements