Account Manager Cleaning

Churchill Group; Bodmin, Liskeard, Exeter; On-site; GBP 30,000; Full time

Job summary

A leading facilities management provider is seeking a Cleaning Account Manager to oversee operations across multiple sites in Devon and Cornwall. This role involves managing service delivery, ensuring high standards, and fostering strong client relationships. With a focus on teamwork and adaptability, the successful candidate will thrive in a dynamic environment, supported by a company that values diversity and employee well-being.

Benefits

Employee ownership

33 days holiday

Company sick pay

Enhanced maternity and paternity pay

24/7 access to GP services

Life assurance cover

Paid volunteering days

Ongoing learning opportunities

Qualifications

• Experience in budgeting, forecasting, and data interpretation.
• Knowledge of Health & Safety legislation.
• Full UK driving licence and flexibility to travel.

Responsibilities

• Overseeing 20 to 30 sites and managing service delivery.
• Conducting audits and preparing reports.
• Building relationships with clients to ensure satisfaction.

Skills

Communication

Team Leadership

Organizational Skills

Solution-focused Mindset

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Covering Bodmin, Liskeard, and Exeter areas
£30,000 per annum + company car or car allowance

We’re looking for a people-focused Cleaning Account Manager to lead operations across a group of education and commercial sites in Devon and Cornwall. This role offers a fantastic opportunity to work in a collaborative environment where your leadership will directly support the well-being of students, staff, and visitors.

You’ll oversee between 20 to 30 sites, working closely with teams and clients to deliver consistently high standards. With a flexible and solutions-oriented mindset, you’ll tailor your approach to meet the needs of each unique site while maintaining safety, service quality, and strong client relationships.

What we offer you

As one of the UK’s fastest-growing specialist FM providers, you’ll have opportunities to grow your career as we grow our business.

Our benefits include:

• Employee ownership – share in our future success
• 33 days holiday (including bank holidays)
• Company sick pay
• Enhanced maternity and paternity pay
• Flexible benefits – including the option to purchase up to 5 additional days of holiday
• 24/7 access to GP services, plus mental health, financial, and legal support
• Life assurance cover
• Two paid volunteering days each year – from beach cleans to community work
• 250+ perks and exclusive deals and discounts
• Ongoing learning through apprenticeships, training, and development opportunities
• Recognition and awards programmes throughout the year
• A people-first culture led by our Mosaic committee and Mental Health First Aiders, who champion Wellbeing, Equity, Diversity and Inclusion

As a Cleaning Account Manager, you’ll be:

• Building trusted, supportive relationships with clients to ensure satisfaction
• Managing high-quality service delivery across all allocated sites
• Conducting audits, preparing reports, and supporting regional projects
• Leading contract and service reviews with clients
• Ensuring Health & Safety policies are followed and up to date with legal standards
• Identifying ways to improve services, reduce costs, and grow client contracts

As a Cleaning Account Manager, you’ll have:

• Strong communication and team leadership skills, with an inclusive and collaborative approach
• Ability to remain organised, adaptable, and solution-focused in a dynamic environment
• Experience in budgeting, forecasting, and data interpretation
• Knowledge of Health & Safety legislation (cleaning/FM sector experience is a plus)
• Confidence using Microsoft Excel and PowerPoint
• Experience in education environments is desirable but not essential
• Full UK driving licence and flexibility to travel between sites

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help.

Please note: this role is subject to an enhanced DBS (Disclosure and Barring Service) check.