Account Manager - BT Media and Broadcast

BT Group; Salford; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

BT Group is seeking an Account Manager for its Media and Broadcast team in Salford. The role involves managing high-value contracts and driving business opportunities. Candidates should have a strong sales background, excellent customer relationship skills, and experience leading virtual teams. This position offers a hybrid working model, competitive salary, and a range of benefits.

Benefits

On target commission

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

Equal family leave

Enhanced women’s health support

25 days annual leave plus bank holidays

24/7 virtual GP appointments

2 weeks carer’s leave

Training and development opportunities

Option to join BT Shares Saving schemes

Qualifications

• Strong track record of sales achievement in large accounts with high revenues.
• Ability to influence and drive sales operations at strategic levels.
• Proven success in exceeding sales targets.

Responsibilities

• Develop and manage 6 key contracts with an annual revenue in excess of £22M.
• Coordinate account strategy and managing virtual teams for sales performance.
• Drive customer satisfaction and improve Net Promoter Score (NPS).

Skills

Account Management

Solution Selling

Business Development

Problem Solving

Decision Making

Growth Mindset

Job description

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Account Manager - BT Media and Broadcast, Salford

Client: BT Group

Location: Salford, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: 65d86651fd11

Job Views: 3

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

What you’ll be doing

• Responsible for the development and management of 6 of our Top 10 contracts across 4 key accounts, with an annual revenue in excess of £22M, developing business opportunities to generate long-term sustainable growth and revenue for BT.
• Development of the account strategy and coordinating with virtual teams across different functions to manage overall sales and contract performance for a strategic account.
• Promoting BT and its Wholesale capabilities, developing additional market opportunities for Wholesale.
• The role holder is a strategic professional, responsible for representing the Media and Broadcast team, selling our products, services, and solutions to achieve our ambitions of delivering growth across the business.
• Managing customer relationships within the accounts, driving improved customer satisfaction and supporting the focus on positive NPS.
• Staying abreast of the latest sales developments and market insights to ensure our products and services enable the best services to customers.

The skills you’ll need

• Account Management
• Solution Selling
• Business Development
• Problem Solving
• Decision Making
• Growth Mindset

What we would like to see on your CV

• Strong track record of sales achievement in large accounts with high revenues.
• Ability to influence, develop, drive, and motivate sales operations at both tactical and strategic levels.
• Proven success in exceeding sales targets.
• Experience in winning large, complex bids with non-standard T&C’s and solution designs (sales cycle of 3-18 months).
• Experience in leading virtual teams to achieve business results.

Benefits include

• On target commission
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: 18 weeks full pay, 8 weeks half pay, 26 weeks statutory rate. Open to all parents.
• Enhanced women’s health support: menopause, cancer screenings, period care, etc.
• 25 days annual leave (plus bank holidays), increasing with service
• 24/7 virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• Training and development opportunities
• Option to join BT Shares Saving schemes

Flexible working

BT offers a hybrid working model: work from home 2 days/week, at the contractual location 3 days/week.