Account Manager - Berkshire

Zen Educate Inc.; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Life & Health Insurance

Cycle to Work Scheme

Electric Car Scheme

Volunteering opportunities withschools

25 days holiday

1-1 coaching

Job summary

Zen Educate Inc. is seeking an Account Manager to grow our London office and Berkshire region, onsite in London during term time with travel to Berkshire. You will own relationships with schools, guide recruitment processes, and help schools hire smarter and faster.

If you're motivated by social impact, enjoy building relationships, and want to shape a fast-growing EdTech startup, this is a hands-on role with outbound activity and cross-team collaboration.

Responsibilities

• Owning relationships with key schools helping them hire smarter and faster.
• Leading school leaders through recruitment processes with a consultative approach.
• Picking up the phone and building genuine relationships with outbound calling.
• Collaborating closely with Sales, Ops, and our Tech team to ensure schools get the best possible experience.
• Rolling up your sleeves in a startup environment where no two weeks look the same.

Job description

Location

This role will be growing our Berkshire region, from our London office in Oval (onsite during term time). You will 5 days working from our London office with some travel to Berkshire to visit schools.

Salary

£40,000-£55,000 OTE

Type

Full-time

Hi, I'm Jordan, Head of New Business for London at Zen Educate, and I'm looking for an Account Manager who wants to tackle a very real, very important problem: helping schools get the teachers they need, when they need them, without wasting millions on old-school recruitment agencies. If you're someone who loves building relationships, solving meaningful problems, and being part of a mission-driven team... this might be your thing.

What we're building and why

Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US. We are incredibly proud to be a Certified B Corporation!

What this role looks like in practice

This isn't your standard \"manage a few accounts and send a few emails\" kind of job. As an Account Manager at Zen, you'll be:

• Owning relationships with key schools helping them hire smarter and faster.


• Leading school leaders through recruitment processes with a consultative approach.


• Picking up the phone and building genuine relationships (yes, there's outbound calling, but it's about helping, not just selling).


• Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.


• Rolling up your sleeves and diving into whatever's needed, this is a startup, so no two weeks look the same.

Here's a typical snapshot of what you might do in a week:

• Chat to a Headteacher about how they can save £10k this term by switching to Zen.


• Source a teacher who is a perfect match for your school.


• Follow up with a school that's already using Zen and find ways to expand their usage.


• Share feedback with our product team about what schools really need in the platform.


• Work with our Ops team to make sure a tricky booking gets sorted.


• Jump into a quick brainstorm with the team to improve how we build pipeline.

Who you are

You don't have to tick every single box, but we think you'll thrive here if you're:

• Naturally enthusiastic and curious (we'll train you on everything else!).


• Confident picking up the phone, handling objections, and building trust fast.


• Someone with a proven track record of hitting sales targets (or smashing similar KPIs).


• A team player who loves being part of a close-knit group.


• Passionate about having a positive social impact (bonus points if you care deeply about education).


• Someone with a growth mindset is always looking to learn and improve.

What you might like or dislike

Every company has its tradeoffs, so here's some real talk to help you decide if this is the right fit for you.

You might love it if:

• You want a role where your work has a tangible social impact.


• You like fast-paced environments where things are always evolving.


• You're excited about the idea of working in a mission-driven startup that's scaling rapidly.

You might find it tricky if:

• You prefer highly structured corporate environments with fixed processes.


• You don't like ambiguity. Sometimes we're building the plane while flying it.


• Picking up the phone and having conversations with decision-makers feels uncomfortable.

What's in it for you?

• Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more.


• Competitive salary + ownership in the company.


• 25 days holiday + all the usual UK public holidays.


• 1-1 coaching to keep you growing personally and professionally.


• Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme.


• Volunteering opportunities with schools

How we hire

We like to hire fast and onboard well. Here's what you can expect:

• Quick chat with our recruiter - to get to know you and cover the basics.


• Role-focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets.


• Commercial skills and culture interview with the team

We're direct and transparent. If it's a yes, great! If it's a no, we'll let you know quickly.

Diversity & inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.

We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work.

We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.