Account Manager (B2B)

Ogilvy UK; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading marketing agency in London seeks an experienced Account Manager to manage integrated projects and liaise with clients. The role demands proven skills in stakeholder management and project oversight, with a focus on B2B environments. Offering a flexible working model and various wellbeing perks, the ideal candidate will thrive in a dynamic setting while ensuring project success.

Benefits

25 days annual leave + 1 Volunteer Day

Flexible Working Model

Health and Wellbeing initiatives

Life Assurance

Season Ticket Loan and Cycle to Work Scheme

Qualifications

• Strong proficiency in managing diverse stakeholders for project success.
• Ability to make well-informed decisions under pressure.
• Experience in research skills and informing project direction.

Responsibilities

• Coordinate resources and feedback for optimal project execution.
• Supervise execution of integrated projects ensuring timely completion.
• Manage project setup, scoping, budgeting, and coordination.

Skills

Stakeholder Management Skills

Decision-Making

Strategic insight

Project Management Systems proficiency

Quality Assurance

Tools

Project management software

Job description

The Role

We are in search of an experienced and adept Account Manager used to managing integrated projects within a forward-thinking agency. The core focus will involve liaison with our US and UK based clients to understand the nature of the ask and manage the brief, build out the scope of the project, oversee the development of materials and get involved in strategy research, development of messaging houses, creative production and all other aspects needed to deliver first class work. With a substantial background in client and project management, with experience understanding complex B2B environments and storytelling, your pivotal responsibility will entail ensuring the flawless execution of projects, starting from initial client briefings to delivering final assets.

Leveraging your extensive expertise, you\'ll navigate intricate project landscapes skilfully, offering astute guidance to cross-functional teams for meticulous adherence to project milestones. Your experience managing multiple clients and senior stakeholders’ client-side will ensure quality client servicing is always delivered, no matter the roadblocks you face. Your proficiency in resource alignment, whether fostering collaboration among creative minds, coordinating technical specialists, or working closely with third-party providers, will foster an environment conducive to translating ideas into tangible results. Your strategic insight and dependable judgment will propel projects seamlessly, adapting to evolving needs and unforeseen challenges while consistently aligning with broader business objectives.

The Client: Verizon is a global leader in technology and communications, committed to empowering individuals, businesses, and communities through cutting-edge solutions. In its key markets, particularly across North America and increasingly in international enterprise segments, Verizon Business is at the forefront of driving digital transformation and innovation. The company assists organizations in becoming future-ready by offering a robust portfolio of services, including 5G and fiber optic connectivity, IoT solutions, cloud computing, and advanced security services. Verizon Business is dedicated to ensuring that businesses are secure, resilient, and equipped to excel in an ever-evolving digital landscape, enabling them to adapt to market dynamics and enhance operational efficiency.

Key Responsibilities:

• Efficient Coordination: Act as the linchpin between different agency departments, clients and stakeholders, synchronising resources and feedback effectively for optimal project execution.
• Holistic Project Oversight: Supervise the seamless execution of integrated projects ensuring impeccable completion.
• Industry Awareness and B2B expertise: Stay abreast of industry news and views, ensuring you’re aware of industry challenges and opportunities in discussions with clients and senior stakeholders – so that our team can be a seamless extension of theirs.
• Proficient Project Management: Demonstrate expertise in managing project setup, scoping, budgeting, and resource coordination while comprehensively grasping the client\'s business model.
• Relationship Building: Foster robust internal relationships with project teams, the commercial division, and the PM team, and proactively address resource allocation concerns and meticulously monitor project finances. Also focus on long-term relationship building with client contacts from Marketing Executive to C-Suite level, to foster organic account growth.
• Risk Management and Collaboration: Identify and mitigate potential project risks, ensuring smooth delivery by deftly collaborating with multi-agency teams.

Requirements:

• Stakeholder Management Skills: Strong proficiency in managing diverse stakeholders, including clients, team members, senior management, and external partners. Skills in establishing and maintaining effective relationships pivotal for project success and client satisfaction.
• Decision-Making: Demonstrate the ability to manage crises efficiently and make well-informed decisions under pressure, sustaining project momentum while adeptly handling unforeseen challenges.
• Strategic: Demonstrate expertise in how to generate insight and understanding around complex topics using research skills and tools, and then using this research to bring your point of view to our strategy and creative teams – we want you to be confident and well enough informed to contribute to the direction of projects.
• Familiarity with Project Management Systems: Practical experience using various project management software and platforms. Competence in utilising similar tools for efficient project planning, task allocation, progress monitoring, and team collaboration.
• Quality Assurance and Continuous Improvement: Focus on implementing and refining quality assurance methodologies within project delivery processes. Establish protocols for ongoing review and enhancement of project outcomes and workflows.

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am – 4pm
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.