Account Manager - AVVIO UK

Nuvance Health; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in employee experience consulting seeks an Account Manager to manage client accounts and oversee event delivery within a dynamic team. This role involves mentoring junior members, ensuring projects exceed client expectations, and identifying new business opportunities. Candidates should have strong project management and client handling skills, with 3-6 years of agency experience ideally in events.

Qualifications

• Confident, organised, and people-focused professional.
• 3-6 years agency experience (events-focused ideally).
• Proven experience running events on-site and virtually.

Responsibilities

• Manage and grow client accounts while overseeing event delivery.
• Coordinate event production logistics and supervise on-site execution.
• Mentor junior team members.

Skills

Client handling

Project management

Negotiation

Budgeting

Education

Degree qualified

Job description

Account Manager
About Avvio Reply:
Avvio Reply is the Reply Group company specialising in consulting led creative communications in Employee Experience. Good employee experience results in more engaged employees who'll deliver improved customer experience. Avvio Reply works with organisations to deliver strategic, creative and digital communications that improve the employee experience and drive change. Avvio Reply's solutions are routed in human-centred design thinking, developed from the employee perspective - taking into account the culture, environment and technology of an organisation.

Role Overview:
As part of our award-winning Live Events team, you will manage and grow client accounts while overseeing event delivery from the planning stages through to on-site execution. You will also mentor junior team members, ensuring that projects are delivered on time, on budget, and above expectations. Additionally, you will be responsible for spotting new opportunities and driving business growth, as well as being involved in pitches, proposals, and presentations.

Responsibilities:

• Build and maintain strong client relationships, understand their evolving needs, and identify opportunities to provide additional value and services
• Coordinate all aspects of event production, including logistics, vendor management, and on-site supervision, to ensure seamless and successful execution
• Mentor junior team members
• Ensure all projects meet deadlines and budget requirements while consistently exceeding client expectations through attention to detail and proactive problem-solving
• Identify new business prospects, trends, and innovations, and propose solutions that contribute to the team's and company's expansion
• Collaborate with team members to develop and present compelling pitches and proposals, showcasing the team's capabilities and securing new business

About the candidate:

• Confident, organised, and people-focused professional who thrives in the fast-paced world of events
• 3-6 years agency experience (events-focused ideally)
• Strong budgeting and project managemnet skills
• Excellent client handling and negotiation ability
• Experience running events on-site and virtually
• Degree qualified

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.