Account Manager, Auto

Assurant, Inc.; United Kingdom; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Performance Bonus Scheme

Flexible Working

Company car or car allowance

Laptop and company mobile phone

A range of financial, wellbeing and 
i

Internal Wellbeing Programme

Learning and Development opportunities

Job summary

Assurant, Inc. is seeking an experienced Account Manager for the Automotive sector to cover dealerships across the United Kingdom. This field-based role blends in-person client engagement with remote collaboration to deliver value and drive performance.

You will be the day-to-day contact for OEM clients, retailer networks and internal teams, supporting programme delivery, commercial reviews and growth initiatives while travelling to client sites as needed.

Qualifications

• Experience in motor industry or automotive retail preferred.
• Account management or field-based relationship management experience.
• Confident presenting and communicating with stakeholders.
• Full UK driving licence; travel to client sites.
• Strong client relationship management and ability to influence.
• Collaborative approach with internal/external partners.
• Track record of meeting targets and KPIs.
• Knowledge of insurance sales processes beneficial.
• Ability to identify opportunities to grow accounts.
• Influencing and negotiation skills.

Responsibilities

• Support the OEM UK Country Manager with implementation, development and continuous improvement of OEM warranty and retention product programmes.
• Collaborate with wider Automotive team, clients and retailer networks to support programme adoption and commercial objectives.
• Help drive product attach rates at dealer level by developing practical plans aligned to growth and customer value.
• Build, maintain and grow effective client relationships, acting as a trusted contact for day-to-day account management.
• Contribute to client account plans by supporting delivery of goals, actions and performance priorities.
• Prepare meeting materials, minutes and action logs to support communication and follow-up.
• Work with Operational teams to ensure delivery of key SLA and KPIs.
• Support early identification and resolution of issues via customer feedback and root cause analysis to inform improvements.
• Support the UK OEM Country Manager in the development of Commercial Reviews and delivery of new products.

Skills

Account management

Field-based relationships

Client-facing communication

Negotiation

Relationship building

Driving licence

Job description

Account Manager, Automotive

Location: United Kingdom | Remote working

Area: Field based role covering dealerships throughout the UK, 3 days in the field, 2 days from home

Business Unit; Client Automotive

Employment Type: Permanent | Full Time | 37.5 hours Monday to Friday

The Opportunity:

Are you passionate about building strong partnerships in the automotive sector and helping retailer networks deliver great customer outcomes? As an Account Manager within our Automotive OEM channel, you will be the day-to-day contact for OEM clients, retailer networks and internal teams. Reporting to the OEM UK Country Manager, you will support programme delivery, strengthen client relationships, contribute to commercial reviews and help drive performance across designated dealer networks.

We welcome applications from people within the Automotive industry who have insurance, finance or account management backgrounds. If you can build trusted relationships, use data and insight to support commercial conversations, and enjoy working collaboratively across clients and internal teams, we would like to hear from you.

• Support the OEM UK Country Manager with the implementation, development and continuous improvement of OEM warranty and retention product programmes.
• Work collaboratively with the wider Automotive team, clients and retailer networks to support successful programme adoption and achievement of commercial objectives.
• Help drive product attach rates at dealer level across designated clients by developing practical plans aligned to growth and customer value.
• Build, maintain and grow effective client relationships, acting as a trusted contact for day-to-day account management and client requirements.
• Contribute to client account plans by supporting the delivery of agreed goals, actions and performance priorities.
• Prepare clear meeting materials, minutes and action logs to support effective communication and follow-up.
• Work with Operational teams to ensure delivery of key SLA and KPIs
• Support the early identification and resolution of issues, using customer feedback, complaint trends and root cause analysis to inform improvements.
• Support the UK OEM Country Manager in the development of Commercial Reviews and delivery of new products where required.

What we’re looking for:

• Experience in the motor industry, dealership management, automotive retail, insurance, finance or a related regional commercial environment would be preferred
• Account management, field-based relationship management or regional client-facing experience.
• Confidence presenting, communicating and building relationships with a range of stakeholders, from retailer teams to senior client contacts.
• A full UK driving licence, as this is a remote, field-based role involving travel to client and retailer sites.
• Strong client relationship management skills, with the ability to listen, influence and follow through on commitments.
• An understanding of automotive add-on products, systems or related business sectors, or the curiosity and willingness to learn quickly.
• A collaborative approach and the ability to build trusted relationships with internal stakeholders and external partners.
• A track record of working towards targets, KPIs or commercial objectives.
• Knowledge of insurance sales processes would be beneficial, particularly the ability to adapt processes to support customer and client needs.
• Ability to identify opportunities to develop and grow the Accounts
• Influencing and negotiation skills, with the ability to create positive outcomes for clients, customers and the business.

Benefits and development

• Performance Bonus Scheme
• Flexible Working
• Company car or car allowance
• Laptop and company mobile phone
• A range of financial, wellbeing and social benefits
• Internal Wellbeing Programme
• Learning and Development opportunities

Our Values

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

We look forward to receiving your application.

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