Account Manager (Australian Market)

PHMG; Greater Manchester; On-site; GBP 40,000 - 56,000; Full time

Job summary

A leading company in audio branding is seeking an Account Manager to oversee the Australian market. The role entails managing a diverse portfolio of clients, ensuring exceptional customer service and strategic communications with potential new business opportunities. With a basic salary of £40k and real first-year earnings up to £56k, this position is perfect for a relationship-driven individual eager to contribute to client success while enjoying benefits like additional annual leave and a gym membership.

Benefits

Free PureGym membership after 3-months

Cycle to work scheme

23 days annual leave plus bank holidays

Additional half day off for birthday

Enhanced maternity, paternity and adoption leave

Volunteer days for charity

Life insurance and critical illness cover

All expenses paid company events

Company sports teams

Career development linked to performance

Qualifications

• Extensive experience in a B2B Account Management, Business Development or Sales position.
• Ability to spot opportunities to increase revenue within account base.
• Highly organized with the ability to manage and prioritize a volume account base.

Responsibilities

• Manage day-to-day of 400-500 accounts, delivering high-quality productions.
• Collaborate across teams to exceed client expectations.
• Engage clients to understand their business plans and marketing needs.

Skills

Relationship management

Communication skills

Project management

Data analysis

Education

Experience in B2B Account Management

Job description

PHMG Greater Manchester, England, United Kingdom

Account Manager (Australian Market)

PHMG Greater Manchester, England, United Kingdom

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Compensation package: £40k basic with realistic first year earnings of £56k

Office location: Old Trafford, Manchester, M16 0PQ

Working hours: You will work 4 nights per week (9.30pm - 6.30am)

Reports to: Head of Client Engagement

Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients’ ongoing marketing needs.

They epitomise the concept of a ‘people person’ – experts in relationship management, rapport building over the phone and developing long-term relationships with decision makers. Active listeners, they engage clients to understand their business plans and marketing needs and present innovative solutions. Ultimately, they strive to be a true extension of their client’s business.

Strategic objectives and responsibilities:

• At every touch-point, you’ll demonstrate your expert-level understanding of your clients’ needs, PHMG’s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support
• Working collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management
• You deliver industry-leading customer service to ensure satisfaction continuously improves
• You have a constant pipeline of potential new business opportunities. You’re never chasing at the last minute to hit target
• You’re always looking to identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client
• You know your numbers and how you can improve key metrics. You spot trends in data and are always planning ahead. You’re not surprised at the end of any month as you’ve been monitoring the health of your client base constantly
• You seek out guidance and support from your peers and across your network – your commitment to your personal development is obvious to everyone around you

Measures of success:

• Extensive experience in a B2B Account Management, Business Development or Sales position
• Ability to spot opportunity to increase revenue within account base
• Highly organised with the ability to manage and prioritise a volume account base,
• Excellent communication skills, both written and verbal

What you’ll get in return:

• Free PureGym membership after 3-months served
• Cycle to work scheme
• 23 days annual leave plus bank holidays, increasing with length of service
• Additional half day off for birthday
• Enhanced maternity, paternity and adoption leave
• Two volunteer days per year for a charity of your choice
• Life insurance and critical illness cover
• All expenses paid company events in sought after venues
• Company sports teams
• Career development directly linked to your performance
• Fundraising initiatives for our registered charity – the PHMG Foundation
• Dedicated Employee Assistance Programme

About PHMG:

Established in 1998, PHMG has grown from a renowned Manchester-based business to the world’s leading audio branding agency – working with 36,000 clients in 54 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track – strengthening their business identity in the most memorable, emotive way.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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