Account Manager (Agency Team)

JR United Kingdom; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading social-first creator agency in London seeks an experienced Account Manager for their Agency team. The role involves leading creator-led campaigns, managing client relationships, and ensuring high-quality execution. If you excel in a fast-paced environment and have a background in influencer marketing, this is the perfect opportunity for you.

Benefits

Competitive salary and structured pay bands

Bi-annual bonus scheme

Team and individual incentives

In-house high-performance coaching

Mental health support

20 days annual leave + bank holidays

Chance to win a holiday every month

Early finish & dress-down Fridays

Free office snacks and drinks

Qualifications

• 3+ years in influencer marketing or relevant agency role.
• Strong track record of managing campaigns end-to-end.
• Excellent written, verbal, and presentation skills.

Responsibilities

• Lead day-to-day across multiple creator-led campaigns.
• Oversee campaign delivery and ensure high execution standards.
• Manage client relationships and junior team members.

Skills

Client relationship management

Project management

Communication

Data analysis

Collaboration

Tools

Captiv8

CreatorIQ

Job description

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Account Manager (Agency Team), london (city of london)

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Client:

Connect Management

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Job Title: Account Manager (Agency Team)

Level: Mid-Level

Hours: Full time (09:30-17:30 Monday-Friday with an early finish Friday)

Location: North London (office-based role)

About Connect

Connect Management is a leading social-first creator agency. We’ve built best-in-class experiences for our clients and are leading a new generation of industry disruptors.

At Connect, we create game-changing social strategies and attention-grabbing content. We build strategic connections between the world’s biggest brands and the world’s most relevant social-first talent.

If you're passionate about shaping the future of digital talent and brand partnerships, we want to hear from you!

The Role

We’re looking for a confident and experienced Account Manager to join our growing Agency team.

You’ll be the day-to-day lead across multiple creator-led campaigns—owning client relationships, overseeing campaign delivery, and ensuring a high standard of execution across every touchpoint. You’ll work closely with the Senior Account Manager and Agency Director, while guiding junior team members and helping to shape standout social campaigns that drive real impact.

If you love building relationships, delivering best-in-class work, and thrive in a fast-paced, creative environment—this is the role for you.

What we are looking for

● Someone who thrives in client-facing environments, with the ability to manage multiple accounts and foster strong relationships

● A confident project manager who can plan, lead, and deliver high-performing campaigns from start to finish

● Proven ability to brief, manage, and review the work of junior team members

● Skilled at creator discovery, influencer negotiations, and securing standout brand partnerships

● Highly organised and detail-oriented, with the ability to juggle timelines, deliverables, and shifting priorities

● A strong communicator - equally comfortable presenting ideas, reporting on results, and leading client meetings

● Confident using data and campaign insights to optimise performance and inform future strategy

● A natural collaborator who brings energy, expertise, and creative thinking to every conversation

Must haves:

● 3+ years of experience in influencer marketing, social media, or a relevant agency role (PR, digital, creative)

● Proven track record of managing influencer campaigns end-to-end with measurable results

● Strong understanding of influencer marketing metrics (reach, impressions, engagement, etc.)

● Experience managing both talent and client relationships simultaneously

● Excellent written, verbal, and presentation skills

● Strong deck-writing and campaign reporting abilities

● A solutions-first mindset—confident handling pressure and turning challenges into opportunities

● Experience using platforms like Captiv8, CreatorIQ, or similar tools is a bonus

What you can expect

You'll be working at our young, vibrant, and energetic office, where there's always a great atmosphere and a social vibe. Our office hours are 9:30 to 5:30, and we're in the office five days a week, so you'll quickly become an integral part of the team and dive right in from day one.

Don’t just take our word for it, see the culture for yourself: https://www.tiktok.com/@connectmanagement

? Competitive salary based on your level experience and structured pay bands

? Bi-annual bonus scheme to reward your hard work

? Team and individual incentives to keep you motivated

? In-house high-performance coaching to help you level up

? Mental health support because your well-being matters to us

? 20 days annual leave + bank holidays (plus a well-deserved Christmas break)

? Extra holiday day for every year you're with us

? Chance to win a holiday every month – because who doesn’t love a getaway?

? Summer & winter team socials for those unforgettable moments

?? Early finish & dress-down Fridays – just because it’s Friday!

? Free office snacks and drinks to keep you fuelled

Our Commitment

At Connect Management, we are committed to fostering an inclusive, diverse, and equitable environment where our employees and talent can thrive authentically. We believe that diversity is not just a value but a driving force - fuelling bold ideas, pushing creative boundaries, and setting new standards of excellence in the influencer marketing industry. We ensure that all individuals are treated with dignity and respect, regardless of age, disability, gender identity, race, religion, or sexual orientation. Our policies are designed

to prevent discrimination, promote equal access to opportunities, and cultivate a culture where everyone feels valued and empowered. While we take pride in our progress, we recognise that there is always more to do. We are committed to continuous improvement, whether through reviewing our policies, challenging biases, educating internally or externally, and advocating for change to build a more inclusive industry for all.