Account Manager - Aerospace

2fawcett Recruitment; Midlands; On-site; GBP 40,000; Full time

Job summary

Une entreprise spécialisée dans le recrutement est à la recherche d'un Account Manager expérimenté pour rejoindre son client dans le secteur aérospatial à Derby. Le candidat idéal devra posséder une connaissance approfondie des processus de production et de la gestion des relations clients. En tant qu'Account Manager, vous serez responsable de garantir la satisfaction du client et d'optimiser les performances de livraison tout en développant des stratégies de gestion des relations clients.

Qualifications

• Expérience en tant qu'Account Manager dans les secteurs aérospatial ou automobile.
• Connaissance approfondie des processus de production.
• Capacité à travailler sous pression et autonomie.

Responsibilities

• Assurer une performance de livraison de classe mondiale.
• Développer une stratégie de gestion des relations clients.
• Effectuer des revues de performance et des prévisions avec les clients.

Skills

Customer Relationship Management

Leadership

Problem Solving

Commercial Awareness

Aerospace Specifications Interpretation

Job description

The Role:Account Manager – Aerospace
Type:Permanent
Salary:£40,000
Location:Derby
Hours:Mon – Thur, 8.30am-5pm / Fridays, 8.30 – 12.30pm

2fawcett are recruiting for an Account Manager to join our client in Derby. The ideal candidate will need to have experience as an Account manager and exceptional customer service, ideally within Aerospace or Automotive industries.

Main Responsibilities:

• Ensures that Delivery Performance is maintained at a World Class level of performance for all customers
• To develop a Customer Relationship Management strategy and business plans which support the business
• To provide a focal point for the customer within the business identified contracts and to optimise the working relationship with the customer, through regular meetings, telephone contact and formal reporting
• Ensuring customer satisfaction and 98% OTIF delivery
• Conduct regular performance and forecasting reviews with the customers for dissemination into the SIOP and ERP systems
• Ensure all Sales Orders are loaded, checked and verified
• To maintain Sales order integrity via Paragon/customer order book, updating where required and notifying customer of any delivery date/quantity changes.
• Ensuring contract review procedure is followed (through liaison with relevant departments ref quote, contract review checklist (GMF3021) for any orders received – both for electronic and manual purchase orders
• Populating customer progressing sheet promise dates/comments and returning to customer in timely fashion
• Ideally will have a strong track record Tier 1 Aerospace Suppliers
• Develop an "Early Warning System" for issues that could affect GAEs ability to supply parts to its' customer base
• To work within cross functional teams to support business development, growth and improvement projects as required

About the candidate:

• Extensive knowledge of production processes and Customer Relationship Management preferably within the aerospace or automotive industry or similar
• Ability to understand and interpret engineering drawings and aerospace specifications
• First class leadership and motivational skills.
• Problem analysis and decision making
• Strong customer focus combined with business development skills/ commercial awareness
• Ability to work under pressure, as part of a team but often on their own initiative
• MRP management
• Lead Time Analysis
• Capacity Management, development and introduction
• Problem Solving