Account Manager A001

Cosine Group; Ipswich; On-site; GBP 60,000 - 80,000; Part time

Job summary

Cosine Group is seeking a part-time Account Manager to work with DPD. You will assist in the parcel service, train staff, and ensure high service standards. This flexible role allows you to work one day a week, providing excellent opportunities for relationship building and service delivery in a supportive team environment.

Qualifications

• Previous field experience required.
• Ability to build and develop relationships.
• Excellent customer service approach.

Responsibilities

• Assist service providers with their parcel service.
• Train store workers and report on faults.
• Liaise with decision makers to ensure smooth parcel service.

Skills

Relationship Building

Time Management

Motivation

Customer Service

Field Experience

Microsoft Word/Excel

Job description

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Are you looking for extra work part time work to fit around other work commitments? Cosine may have the role for you! We are looking for a part time Account Manager to join our team working on behalf of DPD, working 1 day per week (Flexible on which day to suit you!) You will be assisting service providers in your territory with their, parcel service, training store workers and reporting on faults. Work starting ASAP with full training for 12 months. £90 per day (including holiday pay) plus mileage paid

You will call into smaller independent as well as large multinational businesses to ensure that the parcel service runs smoothly, liaising with decision makers to ensure that all team members are trained in how to use the service and ensure that systems runs smoothly, reporting faults and troubleshooting where necessary.

You are the right person for this role if you:

• Have previous field experience.
• Are an excellent relationship builder and influencer
• Have great time management
• Are motivated and committed.
• Have the ability to build and develop relationships and use these to support businesses in providing excellent customer service and high standards of service to their customer base
• Have experience of working to tight deadlines and under pressure
• Have excellent Microsoft Word/Excel knowledge and can report using both tablet and smart phone.

Other Useful Information:

Journey planning and call file – This will be given to you weekly so you will know in advance where your visits are.

If this sounds like the role for you, please apply today.

We are an accredited Investors in People Gold award company and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated.

Cosine are an equal opportunities employer we depend on having diverse talent with a range of backgrounds, skills and capabilities