Account Manager – £28k plus

Recruitment Avenue; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established luxury travel company is seeking an Account Manager to join their sales team. In this exciting role, you will leverage your expertise in the Caribbean, Indian Ocean, or Middle East to exceed booking targets and deliver exceptional service. Your responsibilities will include managing client relationships, processing reservations, and negotiating with hotels to secure the best deals. This position offers a dynamic work environment where your contributions will directly impact the growth of the business. If you are passionate about travel and have a proven sales background, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in retail or tour operating.
• Proven track record in sales with a focus on luxury travel.

Responsibilities

• Process reservation enquiries and manage client bookings efficiently.
• Negotiate deals with hotels and develop new business opportunities.

Skills

Sales Professional

Knowledge of Caribbean

Knowledge of Indian Ocean

Knowledge of Middle East

Retail/Tour Operating Experience

Commercial Acumen

Organizational Skills

Amadeus

Job description

Job Title – Account Manager

Department/Sector – Travel

Job Location – London

Salary and benefit – £28k plus

Our client is recruiting an account manager to work as a member of the sales team to achieve and exceed an agreed annual booking margin target by developing new business.

You will be working for a luxury travel company that has established a reputation for delivering absolute excellence in everything they do.

Ideally, they require an account manager with experience in the Indian Ocean, Middle East, or the Caribbean.

You must have a great personality to build a client database. In this role, you will manage all clients effectively while exceeding expectations in service and attention to detail.

You will be responsible for brochure product and booking with 3rd Party Tour Operators on retail bookings.

Working Hours:

Monday – Friday: 09:00-17:30 / 09:30-18:00
Saturdays: 09:30-16.30
5 days a week: including a minimum of one Saturday per month.

Key Responsibilities:

• Process all reservation enquiries from new Private Sales leads in a timely and efficient manner.
• Handle incoming telephone calls promptly, efficiently, and effectively.
• Process reservations, using negotiated rates as the first priority.
• Negotiate deals with hotels on an ad-hoc basis over and above contracted rates and tactical offers to secure bookings.
• Process own bookings, i.e., create booking in the automated system, responsible for creating quotes and special requests.
• Work alongside the Marketing Manager to develop new business.
• Play a pivotal role in developing new markets.
• Provide feedback on the success of new sales channels.

Key Skills:

• An accomplished sales professional with a proven track record of delivering results.
• Specialist knowledge of the Caribbean, Indian Ocean & Middle East.
• Comprehensive knowledge of deluxe hotels in the above destinations.
• Minimum 5 years of Retail / Tour operating experience.
• Must have commercial acumen with attention to the bottom line.
• Ability to create FITs by buying through 3rd party Operators.
• Articulate, well-organized, and able to represent the brand confidently.
• Working knowledge of Amadeus.