Account Manager (15-Month Maternity Cover)

SONDR®; Bristol; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A dynamic marketing agency seeks an enthusiastic Account Manager for a 14-month maternity cover contract. This role is vital for building strong client relationships and requires a strong grasp of digital marketing channels. Flexible working hours and potential for extension make it an exciting opportunity.

Benefits

Flexible work arrangements (hybrid, part-time/full-time)

Collaborative and creative team environment

Opportunity to work with exciting clients

Potential for contract extension

Early Friday finish

Qualifications

• Strong organisational and project management skills.
• Excellent verbal and written communication skills.
• Confident managing client relationships and expectations.

Responsibilities

• Serve as the first point of contact for all clients and new enquiries.
• Lead and facilitate check-in calls with clients.
• Coordinate and manage cross-channel marketing activities.

Skills

Organisational skills

Project management

Communication

Client relationship management

Understanding of digital marketing channels

Tools

Google Workspace

Microsoft Office

Job description

Contract Type: 14-Month Fixed Term (Maternity Cover), with potential for extension
Start Date: October 2025
End Date: December 2026
Hours: Full-Time or Part-Time (Flexible for the right candidate)

We are seeking an enthusiastic and highly organised Account Manager to join our dynamic marketing agency on a 15-month maternity cover contract, with the potential to extend beyond the end of the term. This is a key client-facing role, ideal for someone who thrives in a fast-paced agency environment, enjoys building strong client relationships, and has a solid grasp of digital marketing channels.

The role can be either part-time or full-time, depending on the candidate’s availability and experience.

Key Responsibilities

• Serve as the first point of contact for all clients and new enquiries
• Maintain daily communication with multiple clients across different industries
• Lead and facilitate check-in calls with clients
• Maintain and update call logs, client documentation, and project management tools
• Coordinate and manage cross-channel marketing activities for a portfolio of clients
• Deliver clear, actionable monthly reports on marketing performance
• Plan and manage sales and promotions, maintaining accurate and up-to-date marketing calendars for clients
• Support with Google Ads and Meta Ads implementation and reporting
• Liaise with internal teams to ensure timely execution of client campaigns

Required skills

Required Skills & Experience

• Strong organisational and project management skills with an eye for detail
• Excellent verbal and written communication skills
• Confident managing client relationships and expectations
• Solid understanding of digital marketing channels and the typical structure of agency-client relationships
• Proficiency with tools such as Google Workspace (Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint)

Why Join Us?

• Flexible work arrangements (hybrid, part-time/full-time)

• Collaborative and creative team environment

• Opportunity to work with a range of exciting clients and campaigns

• Potential for contract extension beyond maternity cover

• Early Friday finish (workload permitting)