Account Manager

Enmase Group; York; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading training provider in York seeks an Account Manager to drive sales and manage customer training. The role offers support for those new to sales, emphasizes strong interpersonal skills, and provides career progression opportunities. Competitive pay and benefits are included, with a focus on diversity and inclusion in recruitment.

Benefits

Team bonus

25 days holiday + bank holidays

Health package

9% pension

Qualifications

• Experience in sales and/or account management.
• Strong client management and interpersonal skills.
• Excellent communication and confident telephone manner.

Responsibilities

• Manage customer training from needs analysis to delivery.
• Make outbound calls to generate orders from existing accounts.
• Collaborate with the marketing team on email campaigns.

Skills

Sales experience

Client management

Interpersonal skills

Communication skills

Consultative selling

Job description

An Account Manager or Sales Executive in York is wanted by a rapidly expanding successful training business that operates across various markets and sectors.

This position is suitable for someone new to sales or already working in a similar role. If you are looking to get into sales and account management, this role offers support and training, provided you have the right attitude, ability, and desire to succeed.

The role involves making warm calls to existing and dormant accounts to expand previous sales of training courses and develop accounts further. You will work closely with the Business Development Manager to help achieve organizational targets and develop your career within a company that values internal and external development of individuals and promotes from within.

Key responsibilities include:

1. Managing customer training from needs analysis to delivery and post-training evaluation.
2. Making professional outbound calls to decision-makers in existing accounts to generate orders.
3. Anticipating future training needs based on customer feedback.
4. Responding to incoming sales inquiries with accurate information.
5. Collaborating with the marketing team on email campaigns and following up responses.
6. Updating CRM with client information accurately.
7. Replying promptly to customer emails and calls.
8. Attending exhibitions and client meetings nationwide.

Requirements include:

• Experience in sales and/or account management.
• Strong client management and interpersonal skills.
• Excellent communication and confident telephone manner.
• Professional approach and ability to build rapport quickly.
• Exposure to or selling into sectors like M&E, Universities, NHS, Councils is advantageous but not essential.
• Ability to think on your feet and understand client needs to match solutions.
• Proven prospecting skills and relationship-building through consultative selling.
• Ability to work independently and as part of a team.

This is a long-term opportunity with a respected UK training provider supporting professional learners and career changers. It offers competitive pay, benefits, and career progression opportunities.

Salary: Up to £31,000 + team bonus, 9% pension, 25 days holiday + bank holidays, health package.
Location: York.
Company: A leading UK provider of safe systems of work training in mechanical, electrical, and water hygiene sectors, working with industries including FM, NHS, Airports, MOD, Universities, and Manufacturing.

Diversity & Inclusion: ENMASE Group promotes an inclusive recruitment process, removing barriers and providing support or adjustments as needed during the recruitment journey.