Account Manager

JR United Kingdom; Wilmslow; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Account Manager to enhance customer relationships and drive sales in the construction sector. This dynamic role involves engaging with clients on-site, providing tailored solutions, and utilizing innovative products and software. With a focus on personal development and performance, this position offers extensive training, generous holiday allowance, and a supportive team environment. If you are motivated, adaptable, and eager to learn, this opportunity is perfect for you.

Benefits

Extensive onboarding and training

Incentives for top performers

10% salary increase after two years

33.5 days holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop

£2,000 referral reward

Qualifications

• Customer-facing or sales experience is essential.
• Full manual UK driving license required for site visits.

Responsibilities

• Visiting customers and understanding their needs.
• Demonstrating products and managing sales area effectively.

Skills

Customer-facing experience

Solution-oriented mindset

Excellent organizational skills

Resilience and adaptability

Motivation and drive

Curiosity and passion for learning

Tools

Salesforce CRM

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti boasts a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions accordingly.
2. Demonstrating innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system effectively.

WHAT DO WE OFFER?

At Hilti, we foster a passionate and inclusive global team with a caring, performance-driven culture. You will be part of something special—growing with supportive colleagues, with results recognized and rewarded. Our offerings include:

• Extensive onboarding and training, plus company-wide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Qualities and skills that are important for an Account Manager include:

• Customer-facing or sales experience in any industry.
• Solution-oriented mindset to identify customer pain points and provide suitable solutions.
• Alignment with our values—commitment, teamwork, courage, and integrity.
• Resilience and adaptability to interact with all customer levels, from site operators to managing directors.
• Motivation and drive to succeed and overcome challenges.
• Curiosity and passion for learning, development, and growth.
• Excellent organizational skills to manage time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license, along with expiry dates.

WHO SHOULD APPLY?

We welcome diverse applicants, including those with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills fit best.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds. Successful candidates will complete an online assessment and a short pre-recorded video interview—please check your junk mail for these notifications.

If you need support, contact [emailprotected]. The recruitment process includes an initial interview with a Regional Manager, a day-in-the-field experience, and a final interview with a Sales Director. Expenses for travel will be reimbursed.

If no suitable role is available now, we will keep your details for future opportunities and stay in touch.

Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.