Account Manager

Hybrid; West of England; Hybrid; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Wellbeing allowance

Team rewards

Away days

Early finishes

Fruit & snacks

Breakfast Wednesdays

Hybrid work

Job summary

Hybrid is a full-service marketing partner for the education sector, backed by insight, technology and AI-driven enrolment strategies. We partner with higher education institutions to deliver multi-channel campaigns and measurable results.

As a Digital Account Manager, you’ll build relationships with clients, manage campaigns across Paid Search, Paid Social, SEO and analytics, and work with internal specialists to drive performance and client satisfaction.

Qualifications

• Experience in a client-facing Account Manager or Marketing role.
• Strong understanding of digital marketing channels with PPC, social, SEO or analytics.
• Confident communicating with clients and presenting performance updates.
• Ability to analyse data and provide actionable recommendations.
• Strong organisation to manage multiple accounts and priorities.
• Proactive mindset with a passion for digital marketing.

Responsibilities

• Build relationships with higher education clients and be their main contact.
• Manage client campaigns across digital channels with internal specialists.
• Review campaign performance and present insights and recommendations.
• Support campaign planning, reporting and strategy development.
• Identify opportunities to improve performance and grow accounts.
• Manage timelines, deliverables and client expectations across projects.
• Support new business opportunities and pitches when required.

Skills

Client-facing

Digital marketing

Campaign analysis

Relationship building

Multi-account management

Tools

Google Ads

Meta

TikTok

Snapchat

LinkedIn

Job description

We’re looking for a Digital Account Manager to join Hybrid’s award-winning strategic partnerships team. This is a client-facing role focused on building strong relationships with higher education clients, managing digital marketing campaigns and working with internal specialists to deliver impactful results.

You don’t need to be a paid media expert across every channel, but you should have a strong understanding of digital marketing, experience working with clients, and the ability to analyse campaign performance and turn insights into recommendations.

About Hybrid

Hybrid is a full-service marketing partner for the education sector, backed by unrivalled insight, advanced technology, and AI-driven enrolment strategies. With teams across six countries and over 16 years of experience in higher education, our integrated marketing solutions help education brands grow worldwide.

What You'll Do

• Build strong relationships with higher education clients and act as their main point of contact.
• Manage client campaigns across digital channels, working closely with internal specialists across Paid Search, Paid Social, SEO and other marketing services.
• Review campaign performance, analyse results and present clear insights and recommendations to clients.
• Support campaign planning, reporting and strategy development.
• Identify opportunities to improve performance, increase engagement and grow client accounts.
• Manage timelines, deliverables and client expectations across multiple projects.
• Support new business opportunities and pitches when required.

What We're Looking For

• Experience in a client-facing Account Manager, Digital Account Manager or Marketing role (agency experience preferred).
• A strong understanding of digital marketing channels, with experience in areas such as Paid Search (Google Ads), Paid Social (Meta, TikTok, Snapchat, LinkedIn), SEO, content or analytics.
• Confidence communicating with clients, presenting performance updates and building strong relationships.
• Ability to analyse data, understand campaign performance and provide actionable recommendations.
• Strong organisational skills with the ability to manage multiple accounts and priorities.
• A proactive mindset with a passion for digital marketing and delivering great client experiences.

What's in It for You?

• Work with an ambitious, collaborative, and growing strategic partnerships team.
• Lead delivery for impactful, multi-channel campaigns across the education sector.
• Structured training & paid accreditations to advance your career, progression paths to Senior Account Manager
• £25 monthly wellbeing allowance (e.g. gym membership).
• Team rewards, away days, and early Friday finishes.
• Free fruit, snacks, and breakfast Wednesdays.
• Hybrid working (minimum 3 days in Bristol office).

Hybrid is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued, supported, and empowered to reach their full potential - regardless of background, identity, or circumstance.

We welcome applications from all qualified individuals and believe that a diverse team brings richer perspectives, stronger creativity, and better outcomes for our people and our clients.