Account Manager

Major Recruitment Telford; Wellington; On-site; GBP 22,000 - 27,000; Full time

Job summary

A recruitment agency in Telford is seeking an experienced Account Manager to develop and maintain relationships with clients. The role involves managing customer accounts, ensuring satisfaction, and assisting with sales and marketing activities. The ideal candidate has a background in sales or customer service. This position offers a salary up to £27,000 plus commission and benefits including 28 days of holiday and a pension scheme.

Benefits

Salary up to £27,000

Commission on sales

28 days holiday plus bank holidays

Birthday holiday

Pension scheme

Qualifications

• Previous experience in sales, customer service, or account management roles.
• Excellent communication skills.
• Strong administrative skills.

Responsibilities

• Develop and maintain relationships with existing customers.
• Provide timely customer service.
• Respond promptly to customer inquiries.
• Prepare quotes for customers.
• Manage customer accounts efficiently.

Skills

Sales experience

Customer service

Communication skills

Administrative skills

Proficient in Microsoft Word

Proficient in Excel

CRM systems experience

Job description

Major Recruitment is seeking an Account Manager to join their client's team. This person will be responsible for developing and maintaining relationships with existing and potential new customers. This position will also manage customer accounts, ensure customer satisfaction, and assist with sales and marketing activities.

Salary and Benefits

• Salary up to £27,000 depending on experience plus commission
• Commission on sales
• 28 days holiday plus bank holidays
• Birthday holiday
• Pension scheme

Essential Duties for Account Manager:

• Develop and maintain relationships with existing customers
• Provide timely customer service
• Respond promptly to customer inquiries
• Prepare quotes for customers
• Meet all customer requests promptly
• Manage customer accounts efficiently
• Perform other duties as assigned by the Account Manager or Business Manager

Skills and Experience:

• Previous experience in sales, customer service, or account management roles
• Excellent communication skills
• Strong administrative skills
• Proficient in Microsoft Word and Excel
• Experience with CRM systems is preferred

Previous Roles:

Sales Co-Ordinator, Customer Service, Senior Administrator

Application Process

For more information on the Account Manager role, please contact Steph at Major Recruitment Telford. We will review your application and inform you within 3 working days if we can proceed. If you do not hear from us, your details will not be retained. Please continue applying for future roles if unsuccessful.

About Major Recruitment

Major Recruitment is an employment agency working on behalf of our clients. We handle permanent, temporary, and contract roles. Our staff are professional and courteous, with a straightforward interview process.

Located in Telford, we focus on jobs in Shropshire, Staffordshire, North Wales, and Wolverhampton. We specialize in industrial, commercial, driving, and technical recruitment.