Account Manager

Proman; Wakefield; On-site; GBP 24,000 - 29,000; Full time

Job summary

A recruitment agency in Wakefield seeks an On-Site Account Manager to manage relationships and oversee recruitment at client sites. The ideal candidate will ensure smooth operations, monitor performance, and support administrative tasks. This role is suited for individuals who are passionate about people and thrive in fast-paced environments.

Qualifications

• Quick learner with the ability to apply new skills effectively.
• Comfortable working in a high volume, fast-moving environment.
• Enthusiastic and proactive about supporting people.

Responsibilities

• Oversee recruitment, onboarding, inductions, and site tours for temporary staff.
• Monitor worker attendance and performance, escalating issues as needed.
• Build and maintain positive working relationships with both the client and the workforce.

Skills

Strong communication skills

Detail-oriented

Self-motivated

Ability to manage multiple priorities

Team player

Job description

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On-Site Account Manager
Location: Wakefield
Salary: £29,000 per annum
Hours: Monday to Friday, 40 hours per week

We’re currently seeking a motivated and professional On-Site Account Manager to join our team, working directly at our client’s premises. This is an exciting opportunity for someone who is passionate about people, thrives in a fast-paced environment, and enjoys building strong, collaborative relationships.

About the Role

As the On-Site Account Manager, you will be the key point of contact between our business and the client, ensuring the smooth delivery of daily operations and maintaining high levels of service satisfaction. You will take ownership of recruitment, worker engagement, and on-site performance management, while also supporting administrative and payroll processes.

Key Responsibilities

• Oversee recruitment, onboarding, inductions, and site tours for temporary staff
• Monitor worker attendance and performance, escalating issues as needed
• Conduct regular reviews and performance meetings with staff
• Collaborate with the client’s management team, attending weekly meetings and reviewing key data
• Analyse and manage site performance on a daily basis
• Build and maintain positive working relationships with both the client and the workforce
• Complete all associated administration and payroll tasks in a timely and accurate manner
• Remain professional and composed under pressure

What We’re Looking For

• Quick learner with the ability to apply new skills effectively
• Comfortable working in a high volume, fast-moving environment
• Strong communication skills, both verbal and written
• Enthusiastic, proactive, and passionate about supporting people
• Self-motivated, with the ability to manage multiple priorities
• Detail-oriented with excellent administrative and organisational skills
• A team player who also thrives when working independently
• Skilled at managing relationships throughout the recruitment process

Key Areas of Responsibility

• Recruitment & Onboarding
• Candidate Relationship Management
• Administration & Compliance
• Payroll Processing
• Client Engagement & Support

Our Values

At Proman, we live by our values every day:

• People Focused: Empowering | Dynamic | Engaging
• Winning Mindset: Positive | Problem Solving | Results Driven
• Consistent: Reliable | Resilient | Transparent
• Credible: Accountable | Professional | Growth-Oriented

If you would like to be considered for this role, please apply online today and we will be in touch shortly.

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

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Many Thanks