Account Manager

Vectis Recruitment; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking an Account Manager to build and maintain strong relationships with customers. The role involves acting as the primary contact for key accounts, developing strategic marketing plans, and monitoring market trends. Candidates should have prior commercial experience and strong customer service skills. This position offers the opportunity to work within high technology industrial sectors.

Qualifications

• Experience in a customer facing role is essential.
• Strong understanding of industrial sectors is preferred.
• Proficiency in Microsoft Office is required.

Responsibilities

• Act as the primary point of contact for defined key accounts.
• Build and strengthen customer relationships to develop long-term partnerships.
• Monitor market trends and competitor activities to inform strategies.

Skills

Commercial awareness

Customer service skills

Organizational skills

Attention to detail

Tools

Microsoft Office

Job description

A global leading manufacturing group supplying engineered solutions to the high technology industrial sectors as a new vacancy for an Account Manager. You will be responsible for building and maintaining strong relationships with customers to ensure their needs are met and identifying new commercial opportunities. Applicants are sought with previous commercial experience gained within a complex industrial or manufacturing sector.

The Role

Act as the primary point of contact for defined key accounts.

Build and strengthen customer relationships to develop long-term partnerships.

Work with sales and other internal teams to develop strategic marketing plans.

Develop a thorough understanding of the company products and services.

Build and maintain customer portfolios, keeping up-to-date records of key contract information.

Meet regularly with key stakeholders to discuss progress and identify opportunities to improve.

Generate progress reports for clients and senior leaders within the organization.

Attend industry events and visit customer sites.

Support with Sales activities as required, estimates, quotations and customer visits.

Monitor market trends and competitor activities to inform strategies.

Provide regular updates and reports to senior management.

The Person

Commercially aware with experience in a customer facing role.

Excellent organizational skills and attention to detail.

Strong customer service ethos.

An interest in the industrial sectors would be preferable (aerospace, automotive, defence, high technology)

Computer literate and proficient in Microsoft Office.