Account Manager

AllPoints Fibre; United Kingdom; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

A leading telecommunications company seeks a Sales Account Manager to drive strategic relationships and manage key accounts in the wholesale telecom market. The ideal candidate will have extensive industry knowledge, strong sales acumen, and exceptional interpersonal skills. You will play a critical role in driving growth and partner success.

Benefits

Private medical insurance

Generous annual leave

Employer contributory pension

Income protection insurance

Wellbeing package

Qualifications

• Experience in sales/account management within wholesale telecoms or technology sectors.
• Strong understanding of voice and data markets.
• Track record of exceeding multimillion-pound sales targets.

Responsibilities

• Manage a portfolio of wholesale carriers and channel partners.
• Identify and close new business opportunities in telecom services.
• Develop tailored account plans aligned with partner goals.

Skills

Negotiation

Relationship Building

Sales Acumen

Market Intelligence

Organisational Skills

Tools

CRM systems

Excel

Job description

We’re looking for highly experienced and results driven Sales Account Manager to become a key player in our Commercial Team. If you thrive in fast-paced environments, love building meaningful partnerships, and want to make a real impact in the telecoms space—this is your opportunity.

You will come with a deep understanding of voice and data wholesale markets, established industry relationships, and a consistent track record of achieving revenue targets. This role requires a strategic thinker with excellent negotiation skills and the ability to manage and grow high-value accounts.

This role joins an established account management team and reports directly to the Sales Director. This is a high-visibility role where you’ll take ownership of strategic relationships across the wholesale telecoms and fibre partner landscape. You’ll be at the forefront of driving growth, shaping partner success, and delivering an exceptional experience through our cutting-edge wholesale platform, aquila.

What you will be doing:

• Account Ownership: Manage a portfolio of wholesale carriers, service providers, and channel partners, acting as their trusted advisor and day-to-day contact.
• Strategic Growth: Identify, pursue, and close new business opportunities across voice, data, IP transit, and fibre services.
• Partner Success: Develop and execute tailored account plans aligned with partner goals and company strategy.
• Performance Monitoring: Track account usage, service delivery, and trends to identify optimisation and upsell opportunities.
• Commercial Leadership: Drive contract negotiations, Identify pricing strategies, and lead business reviews to drive mutual growth.
• Cross-Functional Collaboration: Work closely with Product, Delivery, Engineering, Marketing, and Support teams to resolve issues and enhance partner experience.
• Market Intelligence: Stay informed on industry trends, competitor activity, and regulatory developments to inform strategy.
• Reporting & CRM: Maintain accurate records of interactions, opportunities, and risks using CRM tools (e.g. Salesforce), and provide regular performance updates to senior leadership.

About you:

• Experience: Experience in sales/account management within the wholesale telecoms, fibre, or B2B technology sectors.
• Industry Knowledge: Strong understanding of global voice and data markets, interconnects, bandwidth sales, and fibre infrastructure.
• Sales Acumen: Proven track record of meeting or exceeding multimillion-pound sales targets.
• Relationship Building: Exceptional interpersonal and communication skills with the ability to influence stakeholders at all levels.
• Commercial Insight: Proactive approach to identifying growth opportunities and aligning them with strategic goals.
• Technical Familiarity: Understanding of telecoms technologies such as IP, MPLS, SD-WAN, and fibre networks.
• Organisational Skills: Detail-oriented and capable of managing multiple accounts and priorities simultaneously.
• Tools Proficiency: Skilled in CRM systems, Excel, and data-driven account planning.

The benefits at APFN...

At AllPoints Fibre Networks, we're all about looking after you. We offer an extensive wellbeing package that goes beyond the EAP. Your benefits will include Bupa private medical insurance and dental cover, income protection insurance, group life insurance and a health plan to help with day to day expenses such as eye care... we will even pay for you to get a massage!

Everyone needs a break now and then, right? That's why we start all our employees off with a generous 30 days' annual leave allowance (pro rata), plus bank holidays. And if you ever need some extra time off due to illness or parental leave, we've got enhanced leave plans in place to support you through that.

Additionally we know how important it is to feel secure with your finances. That's why we have benefits dedicated to your financial wellbeing. You will be able to join our employer contributory pension and in addition to income protection insurance, group life insurance we offer cashback and voucher schemes to help cover living cost such as electricals and personal spending.

Our commitment to Diversity, Equity and Inclusion...

At AllPoints Fibre, diversity makes us stronger. We’re building an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We’re committed to:

• Fair pay and equal opportunities for all
• Supporting underrepresented groups through our Women in Telecoms Network
• Investing in future talent with our apprenticeship scheme and mentorship programmes
• Ensuring every employee completes Equality, Diversity & Inclusion training
• Creating a culture where every voice is heard and everyone has the opportunity to grow

We welcome applicants from all backgrounds and experiences. If you’re excited about this role but don’t meet every single requirement, we still encourage you to apply — we’d love to hear from you.

About us:

At AllPoints Fibre Networks (APFN), we make access to the UK’s full fibre rollout seamless, scalable, and seriously stress-free.We're a customer-first, future-ready network wholesaler. Empowering our partners with a frictionless route to the largest full fibre footprint in the UK.

We’re a team that values curiosity, ambition, and a get-things-done attitude. We’re fast-paced but supportive. Serious about what we do but never take ourselves too seriously. Whether you’re collaborating across teams, solving complex challenges, or celebrating success. You’ll find an environment where you can flourish and make a real impact.

Next steps

If the role sounds like the right fit for you, we look forward to seeing your application! If shortlisted,our Talent AcquisitionTeam will be in touch to set up and initial conversation. Next stages will involve meeting with our hiring teams to discussthe role and your experience in more details.

If you require any reasonable adjustments to be made during your interview process, please tell us in your application or reach out for a discussion about how we can accommodate you in the selection process.