Account Manager

Platinum Resourcing; Thatcham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A growing premium brand in Maidenhead is looking for an experienced Account Manager. In this role, you'll manage client relationships, re-engage lapsed customers, and identify growth opportunities. Ideal candidates will have a background in account management or sales, strong communication skills, and proficiency in CRM systems. The position offers a salary between £30,000 - £35,000 plus bonuses, private healthcare, and other benefits.

Benefits

Bonus/commission

Private healthcare

Gym membership

Free parking

Qualifications

• Proven experience in account management, customer service or sales.
• Excellent communication skills, confident on the phone and professional in writing.
• Highly organised with strong attention to detail.

Responsibilities

• Managing and developing client accounts.
• Re-engaging lapsed accounts and restoring orders.
• Contacting clients regularly to share updates.
• Preparing pricing proposals using Excel.
• Updating CRM/ERP systems with account information.
• Collaborating with internal teams to ensure smooth order fulfilment.

Skills

Account management

Customer service

Sales

Communication skills

IT literacy

Attention to detail

Proactivity

Tools

Excel

CRM systems

Word

Job description

Overview

This is a fantastic opportunity to join a growing and well established premium brand based in Maidenhead, where you'll play a key role in managing client relationships, developing accounts, and supporting continued business success.

Salary £30,000 - £35,000 plus bonus/commission, private healthcare, gym membership and free parking. Hours are Monday to Thursday 9am-5pm, Friday 9am-4pm.

This position focuses on building and maintaining relationships with existing clients, re-engaging lapsed customers, and identifying opportunities for growth. You'll work closely with decision makers across your accounts, ensuring excellent service and introducing new products or initiatives.

Responsibilities

• Managing and developing client accounts
• Re-engaging lapsed accounts and restoring orders
• Contacting clients regularly to share updates and build relationships
• Preparing pricing proposals using Excel
• Updating CRM/ERP systems with account information and reports
• Collaborating with internal teams to ensure smooth order fulfilment
• Monitoring performance and suggesting improvements

About you

• Proven experience in account management, customer service or sales
• Excellent communication skills, confident on the phone and professional in writing
• IT literate comfortable using Word, Excel and CRM systems
• Highly organised with strong attention to detail
• Commercially aware, proactive and confident in building strong client relationships