Account Manager

Eurofins USA BioPharma Services; Tamworth; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading forensic services provider based in the UK is seeking an experienced Account Manager to enhance client relationships and drive sales growth. The ideal candidate will have a strong B2B sales background, excellent communication skills, and a strategic approach. This role offers competitive compensation along with a range of benefits, including flexible work options, wellness discounts, and additional perks.

Benefits

Flexible work options

Holiday purchase

Life assurance

Pension

Paid leave

Mental health support

Free parking

Qualifications

• Proven experience in Key Account Management within a B2B environment.
• Track record of sales growth and commercial acumen.
• Understanding of scientific products and services.

Responsibilities

• Liaise directly with customer key stakeholders to understand and meet their requirements.
• Achieve sales targets for the division and company.
• Develop and implement sector sales strategies.
• Increase sales and profitability from existing and new accounts.
• Prepare complex commercial proposals in collaboration with operational teams.

Skills

Key Account Management

Sales Growth

Communication Skills

Presentation Skills

Microsoft Office Proficiency

CRM Software Proficiency

Team Orientation

Education

Scientific Background or Education

Job description

Company Description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, an international life sciences company providing a range of analytical testing services across multiple industries to make life and the environment safer, healthier, and more sustainable. Our laboratories work with leading companies worldwide to ensure product safety, authenticity, and accurate labelling. Eurofins is committed to societal health and safety, environmental protection, and promoting diversity, equity, and inclusion across its network.

Founded over 35 years ago in Nantes, France, Eurofins has expanded to 61,000 staff across approximately 900 laboratories in 61 countries. We offer over 200,000 analytical methods to assess the safety, authenticity, and quality of biological substances and products. In 2022, Eurofins reported revenues of EUR 6.7 billion and has been a top-performing stock in Europe for two decades.

Job Description

We are recruiting an Account Manager to join our team at our Heathrow and/or Midlands sites. If you are passionate about a career in forensic testing and want to utilize your expertise fully, this is an excellent opportunity to join a well-established, successful company with over 30 years of experience serving Police forces, commercial organizations, and public sector bodies in England and Wales.

This role involves maintaining and developing customer relationships, increasing sales, and supporting service evolution aligned with customer goals.

Key Responsibilities and Accountabilities

1. Liaise directly with customer key stakeholders to understand and meet their requirements.
2. Achieve sales targets for the division and company.
3. Develop and implement sector sales strategies.
4. Increase sales and profitability from existing and new accounts.
5. Provide regular reporting and analysis.
6. Maintain accurate customer records.
7. Prepare complex commercial proposals in collaboration with operational teams.
8. Assist with operational delivery when needed.

Qualifications

The ideal candidate will have proven experience in Key Account Management within a B2B environment, with a track record of sales growth and commercial acumen. Excellent communication and presentation skills, understanding of scientific products and services, and proficiency in Microsoft Office and CRM software are required. Experience in workplace drug testing and procurement is desirable but not essential. A scientific background or education is advantageous.

The candidate should be motivated, enthusiastic, strategic, ownership-driven, and customer-focused. Willingness to travel is essential. A team-oriented approach, integrity, and a collaborative attitude are core values.

Additional Information

Security clearance is required for this role, which involves a minimum of five years' continuous UK residency. Clearance is subject to police vetting standards, and criminal convictions may impact eligibility. Further details can be found at this link. Successful applicants will undergo drug and alcohol testing prior to employment.

We offer a competitive salary and a range of benefits, including flexible options such as cycle-to-work, volunteering days, holiday purchase, life assurance, pension, paid leave, recognition schemes, wellness discounts, learning support, health plans, sick pay, referral bonuses, mental health support, and free parking.

Important: Employees based at or attending EFS Midlands must disclose contact with firearms or ammunition, including clay pigeon shooting or cartridge-based tools, to adhere to safety precautions. Please include relevant details in your application.