Account Manager

Brakes; Tamworth; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Discount on food and products

Holiday allowance

Pension

Job summary

Brakes is seeking an Account Manager in Tamworth to manage a portfolio of customers, focusing on retention, growth and reactivation. The role offers a base salary, quarterly bonuses and potential annual bonuses, with OTE in a competitive foodservice environment.

You will develop account plans, understand market insights, and work to expand share of wallet while collaborating with ASM and BDM to onboard opportunities. Strong relationship skills and KPI-driven execution are essential.

Qualifications

• Previous experience in a structured sales or telesales environment.
• Results oriented with ability to meet targets in a competitive market.
• Excellent communication skills, verbal and written.
• Strong negotiation and commercial awareness.
• Ability to work under pressure with urgency to meet deadlines.

Responsibilities

• Retain, grow, reactivate and develop a group of customers within a given region.
• Develop profitable sales growth across existing customer base.
• Understand customer map and market insights.
• Identify new business opportunities and collaborate with ASM/BDM to convert and onboard them.
• Use data and dashboards to develop proactive account plans and contact strategies.
• Manage risk within the customer base, including lost sales and credit exposure.

Skills

Sales experience

KPI driven

Communication skills

Negotiation

Relationship building

Microsoft Office

Job description

Job Description

Account Manager - Tamworth

£29,902 basic,plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000

We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team.Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability,as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...

Key Responsibilities

As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.

• Develop profitable sales growth across existing customer base by:
• Develop sound understanding of customer map of the world
• Understanding competitor activity and market insights
• Proactively managing customer retention and reducing churn
• Growing share of wallet and building a pipeline across product categories
• Up to date product and service knowledge
• Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
• Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
• Actively manage risk within the customer base, including lost sales and credit exposure
• Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
• Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
  • Sales/Margin reporting
  • Churn reports and dashboards
  • Up traders/Down traders data
  • Price, cost and margin detail
  • Sales tools and promotional activity

What you’ll get

• A competitive salary
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
• And much more….

Required skills and competencies

• Previous experience in a structured sales or telesales environment
• Results Orientated, successfully delivering against targets in a competitive marketplace
• Proven ability to work in a KPI focused, target driven environment
• Excellent communication skills both verbal and written
• Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
• First class negotiating skills with strong commercial awareness
• Ability to work under pressure with a sense of urgency to work in a deadline driven environment
• Proactive approach with proven ability to manage multiple and changing priorities
• Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
• Strong planning and organisation skills.
• Self-motivated with the ability to operate effectively both individually and as part of a team.

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!