Account Manager

Sysco Corporation; Tamworth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading foodservice company in Tamworth seeks an experienced Account Manager to enhance customer relationships and drive sales growth. Responsibilities include managing customer retention, identifying new business opportunities, and using data insights for strategic decisions. The ideal candidate has strong sales experience, exceptional communication skills, and proficiency in Microsoft Office. Competitive salary and generous benefits are offered.

Benefits

Competitive salary

Discounts on food products

Generous holiday allowance

Recognition awards

Pension

Career opportunities

Qualifications

• Previous experience in a structured sales or telesales environment.
• Results oriented with a track record of meeting targets.
• Strong commercial awareness and ability to negotiate.

Responsibilities

• Develop sales growth across customer base.
• Manage customer retention and reduce churn.
• Identify new business opportunities.
• Analyze data for decision making.

Skills

Sales experience

Strong communication skills

Active listening

Negotiation skills

Microsoft Office proficiency

Planning and organization

Job description

As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.

Key responsibilities include:

• Develop profitable sales growth across existing customer base by:
• Develop sound understanding of customer map of the world
• Understanding competitor activity and market insights
• Proactively managing customer retention and reducing churn
• Growing share of wallet and building a pipeline across product categories
• Staying up to date with product and service knowledge
• Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
• Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
• Actively manage risk within the customer base, including lost sales and credit exposure
• Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
• Actively interrogate, interpret and act upon various data sources including sales/margin reporting, churn reports, and sales tools.

Requirements:

• Previous experience in a structured sales or telesales environment
• Results Orientated, successfully delivering against targets in a competitive marketplace
• Proven ability to work in a KPI focused, target driven environment
• Excellent communication skills both verbal and written
• Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
• First class negotiating skills with strong commercial awareness
• Ability to work under pressure with a sense of urgency to work in a deadline driven environment
• Proactive approach with proven ability to manage multiple and changing priorities
• Confident user of Microsoft Office applications, including Excel, PowerPoint, and Word.
• Strong planning and organisation skills.
• Self-motivated with the ability to operate effectively both individually and as part of a team.

Benefits:

• A competitive salary
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility